fatal errors + can’t update to 4.2.4.1

[csloan]

I am getting a fatal error randomly on the backend, usually when I try and update something like a post or a page.  Doesn’t happen everytime, but here is the text of the error:

Fatal error: Call to undefined function kleo_breadcrumb() in /home/freed0mlea7/public_html/site/wp-content/themes/kleo/lib/theme-functions.php on line 276

I have also attached two screenshots of what happens to the backend after clicking update.  Though if I hit the back button, the post or page has still been updated.

 

Also, I tried updating to 4.2.4.1 today and it didn’t work.  I downloaded the latest update at ThemeForest and extracted it on my local computer.  I then via FTP deleted all the old Kleo files and folders, then uploaded all of the new files and folders from the folder I just downloaded.  When I go back and look at the theme version, it is still showing 4.2.4.

 

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

Maybe it’s a PHP code in child theme that hooks in that error line, try to de-activate child theme first, then re-upload theme files over the existing ones via FTP in wp-content/themes/kleo/

Here you should be able to update the theme to latest version.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

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