Firefox group and profiles miniatures not loading

[szmek9]

Here is the problem

 

https://bimv.pl/groups/

Before you advice me to deactivate all the plugins to check the conflict. Please check it on your live site.

 

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[szmek9]

I noticed that is because of the *webp extension and as it turns out firefox is not supporting it. Don’t know how to get rid of it.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Are you using google mod_pagespeed somehow if yes don’t use webp feature ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[szmek9]

I was optimizing images using EWWW Image Optimizer and must have checked the WEBp option. But I thought that beacuse it has *.jpg.webp extension, browsers that not support webp will read that. I just overwrote the image s of the group but, when I go to the members page I noticed that some profiles miniatures still doesn’t show up. https://bimv.pl/uzytkownicy/

[Radu]

I see, using default theme it behaves the same ? not sure if this can be a theme related issue.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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