Footer issue

[mlacroix0]

Hi,

There is an issue with the footer on certain pages only. As you can see on the page http://opiasolutions.com/blog/ , the lists in the footer are not aligne, the icon appears one line before text.

On other pages, such as the home page, the alignment of the icon and the text is ok. Could you please check this issue?

Thank you,

Maxime

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[Laura]

Hello, do you have a cache plugin? Could you deactivate minify and check again?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[mlacroix0]

Hi,

Yes I do have a cache plug-in, but I had this issue prior to installing the plug-in. I just didn’t take the time to open a ticket before but I always had this problem, with minify on or off, installed or not.

Thank you!

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[mlacroix0]

Hello,

Can I please get an update?

[Radu]

Hi,

Do you use an plugin/addon to build the footer items ?

Cheers

Radu

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What support service includes ? What not ?

[mlacroix0]

Hi,

No I don’t. I use the default footer from the theme and I haven’t modify any core file.

Thanks,
Maxime

[Radu]

Hi,

Are you sure ? i see in pages where the widget is not rendered properly the html structure is like this

COPY CODE

<div class="uvc-main-heading ult-responsive" data-ultimate-target=".uvc-heading.ultimate-heading-121756a8c9cc6b9a3 h3" data-responsive-json-new="{"font-size":"","line-height":""}"><h3 style="font-weight:normal;">Nos services</h3></div>

which is not default kleo theme structure

Can you please provide admin credentials to take a look ?

Cheers

Radu

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What support service includes ? What not ?

[mlacroix0]

Hey,

You are absolutely right. I used an other plugin shortcode to build the footer. I tought you were asking if I reaplced the default footer by another plugin. I misunderstood you, sorry about that! I managed to recreate the footer with kleo icons and html tables.

Could you please take a look at the cart product page here: http://opiasolutions.com/produit/outil-de-gestion-du-talent-ogt/

As you can see, the “Add to Cart” button is next to the description instead of beign over, it squeezes the description and it looks unfinished. Is there a setting I missed?

As for the credentials, is this forum confidential? Will other people see my credentials if I post them here (even with private reply)?

Thanks for your support!
Maxime

[Radu]

Hi,

Add this css for the add to card button issue

COPY CODE

body.single-product form.cart {
    display: inline-block;
    width: 100%;
    margin-bottom: 1em !important;
}

Let me know

Cheers

Radu

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What support service includes ? What not ?

[mlacroix0]

Thanks for the code.

In what file should I put this code? I tried both these files without success (I cleared the cache on each modification): /wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css
/wp-content/themes/kleo/assets/css/plugins.css

I can provided creddentials if you confirm that this forum is totally private.

———–

While you’re here with me; There is one last bug before i’m good to go. Images as background lag when opened in IE or Edge. It is ok under Chrome. For example, scroll down this page where there is building: http://opiasolutions.com/nos-solutions-affaires-entreprises/outil-de-gestion-des-talents-ogt/

You will see that the building jumps on every mouse scroll. I have tried numerous times to change the settings but it always come to this.

Thanks for your help,
Maxime

[mlacroix0]

Just a follow-up:)

[mlacroix0]

?

[Andrei]

Hi,

The code Radu provided can be added in theme settings > general, under the quick css section.

Regarding your background issue we’ll give a look into it and investigate, thanks for reporting.

Please let me know if I can help you with anything else.

Cheers

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[mlacroix0]

Hi Andrei,

Thanks for your input about the css code from Radu. The code worked like a charm.

Please let me know when you have more informations concerning your investigation.

Thanks again,
Maxime

[Andrei]

@Radu, please try to test the above background issue in IE Edge. Thanks

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[Radu]

Hi,

I see that, we will investigate this and we will find a solution for that.

Cheers

Radu

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What support service includes ? What not ?

[mlacroix0]

Thanks for the update!

Looking forward for the fix.

Maxime

[mlacroix0]

Hi,

Do you have an update on this issue?

Thanks,
Maxime

[Andrei]

Not for the moment, we managed to somehow replicate it ( the issue happens randomly ) but it seems to be some problem from the IE Edge rendering engine and we’re looking forward to find a fix for the choppy effect of the parallax sections.

I’ll keep you updated once we finish the investigation.

Thanks for your patience.

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