This topic has 34 replies, 4 voices, and was last updated 10 years by Laura.

  • Author
  • #78652
     cbdesign
    Participant

    Is there a way for me to find out which font style a section is using? Like footer – I want to change the fonts from thin to thicker but not sure which font type it is (h5, paragraph etc)

    And my footer now is 2 columns and I know I’d originally done something to make it 3 equal columns – can you tell me why it’s not showing the 3rd column? Thanks! (Just for reference – you can just add an image or text to 3rd column to confirm if it’s working thanks!)

    #78704
     Laura
    Moderator

    My credentials are: http://fdb.849.myftpupload.com/wp-admin/ user: braemoorhc password: synergy123

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #78705
     Laura
    Moderator

    Hello, for the column use the footer column 4 🙂
    The footer titles are h4, let me know what you want to change and i will share the css code 🙂

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    #78841
     cbdesign
    Participant

    The footer now shows 3 columns but they are not evenly spaced? Is there a way to fix that?

    Also I tried adding links (I want to add links to a few pages) in the 3rd column and it had separator lines between them? How do I remove? I took it out for now and put in a dummy text widget but see attached. Thanks!

    #78843
     cbdesign
    Participant

    And I want to make the footer text just a drop thicker – weight: normal not book. Thanks!

    And thanks for all your amazing quick help!

    #78859
     cbdesign
    Participant

    How do I make the bottom footer text white – ©2015 WOODBRIAR HEALTH CENTER Part of the Synergy Health Centers?
    Thanks!

    #78871
     cbdesign
    Participant

    I’m not sure if client wants yet but is there a way to just have a socket not footer and have it look like this? One left column with copyright info and right column with certain page links? How would I do that? Thanks!

    My credentials are: http://fdb.849.myftpupload.com/wp-admin/ user: braemoorhc password: synergy123

    #78873
     cbdesign
    Participant

    And the section I have before the footer – “THE WOODBRIAR DIFFERENCE” – it’s only showing white – I want it to turn the blue color for link upon hover. How do I do that? thanks!

    #78875
     cbdesign
    Participant

    Can we use our own icons or it has to be yours? Like in the featured items section (on home pg) thanks!

    #78881
     cbdesign
    Participant

    Just including this here as I’m a bit tired 🙂 You will see on screenshot that as the bottom of the site “moves” up or down from the testimonials being longer or shorter – the text that says “OUR OTHER HEALTH CENTERS” stretches and becomes unreadable. Anything to do about that? Thanks so much! This is it for now…

    #79011
     Laura
    Moderator

    Hello, so you want the last screenshot or the 3 columns?
    Let me know exactly the changes you want in one post so i can do it 🙂

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    #79021
     cbdesign
    Participant

    I’m not sure yet so let’s do like the screenshot please. Copyright info on left and some links (let me know how to add or change actual links I want) on right with slashes in between. Thanks so much!!! And the background should be color #252525

    #79270
     Laura
    Moderator

    Hello, can you share ftp credentials? I need to test some code

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #80053
     cbdesign
    Participant

    Can you just explain to me – with you changing code on the backend – firstly if I update the theme will all the code be lost or that stays with the updated theme? (On front end – css etc – and backend) Meaning I just update theme and all styles and code stays the same?

    Also once this site is done and approved I’ll be duplicating it for a few of this client’s sites – will we need to adjust code every time?

    Here is the info that GoDaddy sent me for instructions on how to access the sftp Managed WordPress: sFTP, SSH and phpMyAdmin Credentials and the GoDaddy username: 54263371, Password: AviSkyGuy50. Please be careful! 🙂 I am trusting you with my client’s information!!!! Please be careful!! Thank you!

    #80225
     cbdesign
    Participant

    Any update with this? Thanks!

    #80507
     Laura
    Moderator

    Hello, do you have the extended license to duplicate the website for other domains?

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    #80722
     cbdesign
    Participant

    Hi not sure… think I just have the regular license. What’s the extended license?

    And can you please fix the footer issues as requested a few comments back? Here’s the requests from above again thanks! – screenshots mentioned are in previous comments:

    Let’s do like the screenshot please. Copyright info on left and some links (let me know how to add or change actual links I want) on right with slashes in between. Thanks so much!!! And the background should be color #252525

    And the section I have before the footer – “THE WOODBRIAR DIFFERENCE” – it’s only showing white – I want it to turn the blue color for link upon hover. How do I do that? thanks!

    Just including this here as I’m a bit tired 🙂 You will see on screenshot that as the bottom of the site “moves” up or down from the testimonials being longer or shorter – the text that says “OUR OTHER HEALTH CENTERS” stretches and becomes unreadable. Anything to do about that? Thanks so much! This is it for now…

    #80992
     Laura
    Moderator

    Hello, the regular license is only for 1 domain and can not be used or duplicated for other websites. The extended license does allow it i think up to 15 domains.

    About the copyright, its done in General settings of theme options, scroll down to find Footer text, i added:

    COPY CODE
    
    <p style="text-align: left;float:left;"><strong>©[current-year] Woodbriar Health Center</strong> part of the <a href="http://synergyhc.org" target="_blank">Synergy Health Centers</a></p> <p style="text-align: right;float:right;"><a href="http://synergyhc.org" target="_blank">Synergy Health Centers</a> /  <a href="http://synergyhc.org" target="_blank">Synergy Health Centers</a>  /  <a href="http://synergyhc.org" target="_blank">Synergy Health Centers</a></p>
    

    You will need to change the text and links of each site.
    Footer color is already #252525

    About ” the text that says “OUR OTHER HEALTH CENTERS” stretches and becomes unreadable. Anything to do about that? ” i did not see that, could you explain a bit more so i can see it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #81272
     wisinyyandel7
    Participant

    I have found some problems on the styling section. it affects all the sections.
    I’m using Firefox, when i change the colors in the styling options it doesn’t work on the template but if I use google chrome I can see the color change. It happens the same on my Iphone.
    Thanks for your prompt reply

    #81529
     Laura
    Moderator

    Hello, it chanould be browser cache, another option is to use visual composer css option to change css in one page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #82145
     cbdesign
    Participant

    Hi, You responded to someone else’s comment (on my thread) not mine. Can you please respond to my comment I posted a few days ago? Thanks! Will include here:

    1. How do we get an extended license for theme? (Not available on theme forest.net where I purchased theme originally)

    2. For the footer – I added links but they are not working? How do I fix?

    3. You will see on screenshot that as the bottom of the site “moves” up or down from the testimonials being longer or shorter – the text that says “OUR OTHER HEALTH CENTERS” stretches and becomes unreadable. How do we fix? I am attaching 3 screenshots – the first is good (you’ll see the text looks normal) the 2nd and 3rd the title “stretches” after the site moves up and down to accommodate the different length of testimonials section.

    Thank you for your help with the other issues! Much appreciated!

    #82500
     Laura
    Moderator

    Hello, sorry for that,
    For question 1, please check out attachment:

    “Please note that one theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.”

    2 Will check it out now

    3- I have checked it but i see everything working fine

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #82501
     Laura
    Moderator

    Links are working again 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #82616
     cbdesign
    Participant

    Hi, Thanks for responding 🙂

    3 – (Issue with Our Other Health Centers) is still an issue? Not fixed? Did you see my screenshots above?

    1 – if we will need theme for like 15 sites – there is nothing you can do about license?

    #82809
     Laura
    Moderator

    Hello, for 3 i think its a cache or browser issue because i do not see it, have you tried with another device?
    for 1, Envato handle the licenses, we cannot do nothing, so to have the same theme for 15 sites you do need the extended license.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #83471
     cbdesign
    Participant

    1. Hi I have tried different browsers and got the same issue.
    2. Also the links I have on footer are not all fitting on footer – see one is pushed to next line. Is there something to do about that? And should we make theme smaller? And how do we make the footer text all smaller? Thank you. (See attached) Also please see below – urgent – site error:

    URGENT:
    I updated the theme to your newest theme as Sharmstr recommended and now I get an error on home page:
    Fatal error: Call to undefined function vc_map_get_defaults() in /home/content/p3pnexwpnas08_data02/16/2685416/html/wp-content/themes/kleo/lib/plugin-vc/config.php on line 53

    Can you please fix ASAP? Am I going to keep getting these errors whenever we update the theme? I cannot constantly get errors! It does not look good for my client’s site!! Please let me know because this happened a few weeks ago when you were helping me with the video… And when our support with you runs out I won’t know what to do! Please advise ASAP! Thank you!!

    Here is the info that GoDaddy sent me for instructions on how to access the sftp Managed WordPress: sFTP, SSH and phpMyAdmin Credentials and the GoDaddy username: 54263371, Password: AviSkyGuy50. Please be careful! 🙂 I am trusting you with my client’s information!!!! Please let me know when this is resolved!! Thank you!

    #83500
     Laura
    Moderator

    Hello, you need to also update the plugins, please check out attachment for future issues, i already updated them for you and the problem it’s resolved
    For 1- i do not see the issue, as it’s seems only to appear for you, i can’t do much if i don’t see it, i’m sorry
    For 2- It depends of the screen size, i made it a bit more to the left but it will change depending on screen size 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #85365
     cbdesign
    Participant

    Hi which attachment did you say to check out for future issues? Thanks.

    #85457
     Laura
    Moderator

    Hello, sorry, was a screenshot of Appearance > Install Required Plugins
    There you will see the plugins that needs to be updated ( will appear in red )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #88341
     cbdesign
    Participant

    How do I make the footer text smaller? It is too big and not fitting – it does not need to be so big. I think it’s 14 now. I’d probably make it 12. Thank you!

    #88501
     Laura
    Moderator

    Hello, this will change it

    COPY CODE
    
    div#socket {
        font-size: 12px;
    }
    

    🙂

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    #88680
     cbdesign
    Participant

    That worked! Thank you! 🙂

    #88918
     Laura
    Moderator

    Glad it worked! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #93071
     Jessica
    Participant

    Where do I go to change the Lorem ipsum text for the footer section?
    Is there a setting somewhere that I can use to not display the footer section for certain pages?

    #93209
     Laura
    Moderator

    Hello, find footer widgets at Appearance > Widgets
    from what pages exactly you want to hide the footer? Please share the links 🙂

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