formidable forms conditional logic with Kleo theme

[iitech]

HI There.I am a licensed user of Kleo theme in the development of a  web site. http://www.catchreport.co.za. I use formidable forms to log a catch on the site. It uses conditional logic which work perfectly on the PC. However when I view the site on an Android smartphone. all works well except the conditional logic does NOT work. I have tried using the same form with WP 2016 theme and it works well. I have contacted formidable forms and they tell me its a problem with my theme.(js files)

I need the conditional logic to work as I will be creating a web app from the site.

Can you help me with this problem as I do not wish to change my theme at this late state in its development,

 

Regards Greg Pengelly

CEO Integtated Image Tech.

 

 

 

 

 

 

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Please let me know the page where the forms are shown and the problem occurs

Provide also the wp admin access login in a private reply to can take a closer look

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[iitech]

This reply has been set as private.

[Radu]

This reply has been set as private.

[iitech]

Hi Radu. Been away on business but managed to test this on my android phone.
The date picker is now working and the conditional logic is fixed.

FANTASTIC….
I can now make this site into a web app for use on smart phones.
Can you please tell me what you did to fix the problem so that I can make sure this works for me on other sites.

Thanks and regards Greg

[Radu]

Hi,

That it was a theme thing using latest version will fix that

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts