This topic has 4 replies, 2 voices, and was last updated 5 years by Laura.

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  • #215607

    Friends requests are being sent but not received from member to member. Notifications received, friends requests themselves are not there. I’m still working on the site so I registered two fake users test1 and test2 from two different e-mail addresses and sent a friend request from one to another. Notification is there but a friend request itself is not. Also when sending a friend request from admin to a user it is there but when you press either accept or reject none of them work and says “there was a problem accepting / rejecting friend request”. Private messaging work though, friend requests don’t.

    Another problem e-mails. When a user registers, admin gets a message, user doesn’t get any e-mail at all.

    Please help.

    #215620
     Laura
    Moderator

    Hello, try by deactivating a few plugins and testing again as it could be a plugin conflict. For emails, try by going to Tools – Buddypress reinstall emails

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #215661

    Hi Laura, I did all you said to do, deactivated all that was possible to deactivate, left activated only minimum plugins that are required for the theme, reinstalled e-mails – same story.
    1. friends requests sent but not received, only notification received
    2. e-mails on registration don’t work, a user doesn’t get any e-mail
    3. “forgot user name/password” on log in doesn’t work, “failure, the e-mail couldn’t be sent”.
    I’m so frustrated, what’s the point to work on the site design and filling if the system itself doesn’t work.

    #215676

    I found what was the problem about e-mails and fixed it, so now e-mails (including “forgot username/password) work good, but friends requests is still a big issue, trying to find a solution of what could be wrong.

    #215702
     Laura
    Moderator

    Hello, sorry for the delay, can you share access so I can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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