This topic has 17 replies, 3 voices, and was last updated 8 years by Abe.

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  • #88982
     manuel
    Participant

    testing “add friend” I discovered that:

    – When you add a friend and friendship canceled, if you return to the friend’s profile, you can not re-add it as a friend or send a message. Profile options disappear.

    – When a user accepts friendship, if you access to his profile, you can not send private or public message to him, the options to send public or private message disappear. Only option to cancel friendship shown. It would be interesting to keep those options available to quickly send messages to a user via their profile.

    Thank you.

    #89317
     Laura
    Moderator

    Hello, that is not the default setup, can you please share admin credentials so i can check it out ? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #89333
     manuel
    Participant
    This reply has been set as private.
    #89646
     Laura
    Moderator

    Hello, did you modify any file, related to the theme or plugins? for example bp-custom.php?
    Let me know and if you can please share ftp access

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #89650
     manuel
    Participant
    This reply has been set as private.
    #89880
     Laura
    Moderator

    Hello, should be fixed now, let me know if you find another issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #89886
     manuel
    Participant

    hi,
    not fixed.
    When I cancel friendship, appears again the button to add friendship (this is correct – picture 1), but if I reload members and went back to the profile, the button is gone !! (picture 2)

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    #89890
     manuel
    Participant

    And now I can not add an entry – image 3 ………….
    ……..

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    #89892
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #90797
     Abe
    Keymaster

    Hello, I am doing some tests and come back with a solution for you. Thank you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #92589
     manuel
    Participant

    Hi,
    I made a change of server. I now have 256MB memory_limit and not get to see the options to add / send messages to members from their profile. Sometimes if shown, 1 in 50 times. I still do not know why. Any solution?

    #92595
     Abe
    Keymaster

    Hi @manuel.

    what widgets do you have in the sidebar?
    It seems I can’t login into your site

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #92598
     manuel
    Participant
    This reply has been set as private.
    #92624
     Abe
    Keymaster

    I managed to reproduce that and it is related to the Online members from the Side widget are.

    Somehow it is related to BuddyPress and I will find a way to fix this and let you know.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #92625
     Abe
    Keymaster

    You can see that BuddyPress team is working on fixing this but until then I will make a fix somehow inside the theme

    https://buddypress.trac.wordpress.org/ticket/5170

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #92628
     Abe
    Keymaster

    Ready, just fixed it.

    You just need to replace the files from the archive until our next update.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    Attachments:
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    #92631
     manuel
    Participant

    It works perfect. TY very much.

    Great job.

    #92633
     Abe
    Keymaster

    Awesome news.

    Don’t forget to rate our theme 5 stars on Themeforest if you love our work.

    All the best

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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