This topic has 10 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #214428
     mediaexces
    Participant

    Dear,

    The frontpage and more is not working after update buddypress to 4.0.

    Please help.

     

    #214463
     Laura
    Moderator

    Hello, please make sure you have all plugins updated at Appearance – Install plugins
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #214506
     mediaexces
    Participant

    all plugins are updated, same as yesterday.

    #214575
     mediaexces
    Participant

    I thought it was buddypress, but Elementor does not work well, with your theme to weeks the tabs are not, for example: Elementor> Tools
    Click the Version Control tab, nothing happens.

    #214613
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #214642
     Radu
    Moderator

    Hi,

    Please enable wp debug and tell me what error did you encounter also i cannot login to your wp dashboard since the wp login credentials are wrong, can you check them ?

    If you switch off the child theme it works at this moment ? (TRy this first)

    Steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #214658
     mediaexces
    Participant

    Thanks…..

    I find out that plugin “BuddyPress Simple Events Pro” make the problem after there update. any idea how to fix?
    But also ….

    1- The plugin including your theme “Slider Revolution” is not working 100% after update, can’t ad or chance video ect. please help
    2- rtAmazon S3 give a error: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/swingers/domains/swingers.si/public_html/members-party/wp-content/plugins/rtamazon-s3/lib/RTAWSS3_Client.php on line 45. don’t know if it’s a problem.

    Thanks,
    Amanda

    #214659
     mediaexces
    Participant

    oh…. the tabs from sweetdate are not working, so…. more problems.

    #214709
     Radu
    Moderator

    Hi,

    For BuddyPress Simple Events Pro ask the plugin author about that…

    1. Make sure to have latest version of Slider REvolution installed check under wp-admin -> appearance -> install plugins.

    2. Ask the module author sice they are not our products.

    Maybe those are not ready yet for BP 4.0

    I recommend you to revert a previous version of the theme back.

    The tabs from sweetdate uses rtMedia and if there it’s a issue between buddypress and rtMedia that can be a reason.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #214779
     mediaexces
    Participant

    The problem is in SweetDate.

    If I rename the plugin folder, all plugins are gone, I still have problems within the Admin of wordpress, the admin menus do not fold out in chrome.

    If I open the admin in Opers, I will expand the menus, but I will enter the SweetDate tabs, ect.

    I turn the plugins on again and in appearance I change the theme to Twenty Seventeen, then everything works, all tabs work, all menus work.

    #214824
     Radu
    Moderator

    Hi,

    I cannot clearly understand what admin ?can you provide the link or screenshot ?

    IF you are referring to the admin bar make sure to have it on in theme options -> miscellaneous

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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