This topic has 2 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #144842
     piscopg
    Participant

    when i try to write a comment on  a post and click post it  or a try to leave a review on a place and click on post review ; i get a page with a error ” La connessione è stata annullata La connessione al server è stata annullata durante il caricamento della pagina. Il sito potrebbe non essere disponibile o sovraccarico. Riprovare fra qualche momento.Se non è possibile caricare alcuna pagina, controllare la connessione di rete del computer.Se il computer o la rete sono protetti da un firewall o un proxy, assicurarsi che Firefox abbia i permessi per accedere al web.

     

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    #144853
     Kieran
    Participant

    Hi @piscopg,

    I just submitted two reviews without error to two different products. I think that the issue is being caused by running out of resources with your host. It’s worth getting in touch with your host to see if that is the issue, they should have statistics that confirm/deny this theory.

    Kieran.

    #145147
     Radu
    Moderator

    Hi,

    Please follow these steps to enable wp debug then with those settings on, do same action as in video then check the debug.log file

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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