Getting White Page of Death after Installing Plugins

[Cody]

Hi there,

I just downloaded the most recent Kleo theme today and am trying to install it but keep receiving the white screen of death after I follow the instructions and install + activate the recommended plugins.

What I am doing is installing all the plugins that it suggests and then I activate them all. From here I instantly receive the white screen. So as you folks mentioned in the documentation I manually updated revslider, k-elements, and js-composer however this is not making a difference.

Please advise what I should do here. I just purchased the theme and following the installation instructions and it’s still not working.

Thanks,

[sharmstr]

New site or existing install? If existing, try disabling all other plugins first. There might be a plugin conflict.

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[Cody]

It’s a completely new install. I just downloaded the complete theme package from themeforest and haven’t added any additional plugins.

[sharmstr]

Okay. Try turning on debugging in wp-config.php

http://codex.wordpress.org/WP_DEBUG

COPY CODE

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', true);

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Cody]

Hi there,

I did this and it seems that I was having a memory allocation issue. I ended up fixing it by adding

define('WP_MEMORY_LIMIT', '64M');

to config.php.

However, it seems that I am now having another issue. When I go to add a menu item it never seems to actually add the item to the list. The loading icon just keeps spin and the item is never saved. Any suggestions on what I could do to fix this?

Thanks

[Cody]

Never mind actually. All I had to do was up the memory limit again to 128M. Is there a recommended memory limit setting for this theme?

[sharmstr]

As stated in the install documentation: 128mb https://archived.seventhqueen.com/documentation/kleo

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[colab665]

Hello, I am having the same problem. I see that I need to change my limit to 128mb, but where can I do that? I do not know how to use php.

[sharmstr]

@colab665: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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