great theme but we are experiencing some annoying bugs

[technicalER]

first of all wonderfull template you have here and comprehensive utility of plugins with excellent user interface for efficient space and content management. its great.

however we need your assistance with some bugs we are facing on our wordpress system. first we want to point out that you we are hosted on a wordpress web hosting server on hostgator.

Now we have some issues after installing your theme and plugins.

here are my admin login details for my website in case you need to investigate and see.

we are running a coming soon countdown plugin for maintenance purposes the name of the plugin is Azul, you may want to disable that plugin when you login other to see the problem we are practically facing.

www,houseofceremonies.com/wp-admin

Username: HOC Password: houseofCeremonie12!

1. The customizer doesn’t open at all it keeps loading and loading. this is hindering from customising the web site and i’m running late on my dead line.

2. The event manager plugin is interfering with my newsletter plugin

3. our wordpress admin menu above the page header is invisible. there is this wide space margin at the top of the header of the homepage where the wordpress admin menu is meant to be. even when we are logged out the margin is still there.

4. we tried disabling all my plugins and installing them one after the other to diagnose the problem but the issue still persists only  when i change themes to default wordpress theme the problem ceases to exist.

[Laura]

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[technicalER]

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[Laura]

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[technicalER]

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[Laura]

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[technicalER]

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[Laura]

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[technicalER]

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[Laura]

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[technicalER]

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[Laura]

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[Author]

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