Grid Builder Hover Block Broken

[lucasmarstonmusic]

So in my back editor for my Grid builder I have inserted a logo as the hover image. When I test it in the preview area it looks great. As soon as I hit update, it won’t publish what I have done to the page.

In the first photo you’ll see that the image shows up nicely with a black faded background when I hover over the post. When I hit update, as well as update the home page that this is featured on, and then refresh the page, this does not display on the site.

Any ideas? Thanks

[Radu]

Hi

Please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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[lucasmarstonmusic]

This is way too complicated. They made me download some program called FileZilla and when following the instructions I am not getting anything.

I think I would rather just accepting the problem than wasting a week trying to fix it.

[lucasmarstonmusic]

I got FileZilla and connected to my site, when I found wp-config.php it was empty.

[Radu]

The wp-config.php file should contain specific information the your your site and also an empty wp-config.php file it will stop your site to work, but your site works, so maybe you are looking into wrong location ?

Also we have a new theme version release that includes updates for Vc and k-elements please update the theme and the required plugins from wp-admin -> appearance -> install plugins

Cheers

R.

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[lucasmarstonmusic]

No my site is not working right now. My Posts Grid won’t appear on my page and I don’t know why it stopped appearing.

[attachment file=118947]

[attachment file=118948]

In the first photo you can see the posts, in the second photo on a different computer you cant see the posts. When I make a window incognito I cant see the posts. This is crazy.

[lucasmarstonmusic]

I updated my theme and my plugins, everything is up to date.

Feel free to sign into my FTP with FileZilla and figure out what happened. I don’t see how something can just make my site stop working like that. I think I need a more simple theme.

216.172.169.176
port 21
user: hollagul
password: +L4u3c4a3s-

[Radu]

Hi,

I see that you have a cache plugin,please purge the cache this can be the issue, also if you are logged in in first picture where the portfolio it shows and if in the picture where the portfolio is not showing you was logged out, most probably is a cache issue, the content is not cached when you are logged in.

Cheers.

R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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