This topic has 15 replies, 3 voices, and was last updated 8 years by cobraone72.

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  • #95571
     cobraone72
    Participant

    Today i’ve tried to create a group… first of all a suggestion 😉 let appear a “please wait” while it is loading a picture 😉

     

    well but this is not the problem..when with a user i create a group i arrive at this point (see image below)

    It’s the part where you need to load a cover image. There’s no options. If i click Next Step i receive an error that could be translated in “sure you want to do it?” but with just 1 choice.. retry

     

    if i go back the group was create correctly and it is present. Where i could take a look to solve the problem?

     

     

     

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    #95610
     Radu
    Moderator

    Hi,

    This can be caused by some security settings to your server, first try to disable all your plugins then repeat the action, if you still see this error, contact your hosting company and ask them do disable mod_security and if this is disabled ask them about if exists some extra security checks.

    Cheers

    Radu

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    #95623
     cobraone72
    Participant

    the server is mine (vps on centos 7.1).

    i’ve added to .htaccess these lines

    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>

    then i tried adding also

    <IfModule mod_security2.c>
    SecRuleEngine Off
    </IfModule>

    but no way to work..

    another test was disabling the firewall plugin.. no way.. the problem was the same

    (obviously i’ve cleaned cache before tests)

    #95624
     cobraone72
    Participant
    This reply has been set as private.
    #95703
     Radu
    Moderator

    Hi,

    I’ve reproduced your described issue,

    And i saw in source code this comment in html structure

    COPY CODE
    
    <!-- Ticket #11289, IE bug fix: always pad the error page with enough characters such that it is greater than 512 bytes, even after gzip compression abcdefghijklmnopqrstuvwxyz1234567890aabbccddeeffgghhiijjkkllmmnnooppqqrrssttuuvvwwxxyyzz11223344556677889900abacbcbdcdcededfefegfgfhghgihihjijikjkjlklkmlmlnmnmononpopoqpqprqrqsrsrtstsubcbcdcdedefefgfabcadefbghicjkldmnoepqrfstugvwxhyz1i234j567k890laabmbccnddeoeffpgghqhiirjjksklltmmnunoovppqwqrrxsstytuuzvvw0wxx1yyz2z113223434455666777889890091abc2def3ghi4jkl5mno6pqr7stu8vwx9yz11aab2bcc3dd4ee5ff6gg7hh8ii9j0jk1kl2lmm3nnoo4p5pq6qrr7ss8tt9uuvv0wwx1x2yyzz13aba4cbcb5dcdc6dedfef8egf9gfh0ghg1ihi2hji3jik4jkj5lkl6kml7mln8mnm9ono
    -->
    

    See the attached screenshot

    Discussion about this issue here : https://wordpress.org/support/topic/feed-stop-working-4

    https://core.trac.wordpress.org/ticket/8942

    Try to disable g-zip encoding and let me know if it works.

    Cheers

    Radu

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    #95732
     cobraone72
    Participant

    as you can see, giving this command: curl -I -H ‘Accept-Encoding: gzip,deflate’ http://clicklove.it

    i’ve no compression enabled on this server

    HTTP/1.1 301 Moved Permanently
    Date: Wed, 30 Dec 2015 15:57:11 GMT
    Server: Apache/2.4.6 (CentOS) PHP/5.4.16
    X-Powered-By: PHP/5.4.16
    Set-Cookie: PHPSESSID=l4epcgjlg0i4q39od4qcbejuh7; path=/
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Set-Cookie: ct_sfw_pass_key=df87d74e76dd1211648f174f34f68d7a; path=/
    Set-Cookie: ct_first_referer=null; path=/
    Set-Cookie: ct_cookies_test=1777c5beffc96259486aceb82c4b20d8; path=/
    Location: http://www.clicklove.it/
    Content-Type: text/html; charset=UTF-8

    i’d w3 totalcache that i completly removed (checked also on .htaccess and wpconfig)

    #95733
     cobraone72
    Participant

    btw.. the comment you found is valid just for IE … the group cover creation fails on :
    Firefox
    Chrome
    Vivaldi
    Chromium
    Opera
    Comodo Browser (i’ve tested them all ^^)

    but after the group creation with no cover i saw that if you go in manage group i could add it.

    #96181
     Andrei
    Moderator

    Thank you very much for your patience, indeed there seems to be something wrong in there and we’ll be back to you asap with a patch.

    I’m sorry for any inconvenience.

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    #96187
     cobraone72
    Participant

    thank you.. i’ll be wait 😉

    #96619
     Andrei
    Moderator

    Hello,

    Please replace the following file over ftp with the one in the zip archive attached below.
    “wp-content/themes/sweetdate/groups/create.php”

    Let me know if it worked.

    Cheers

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    #96635
     cobraone72
    Participant

    Hi Andrei… it works… just made some tests… i’ve some couple of things to say about the cover and group creation.

    Now it loads the image but it wants a huge size and there’s no “please wait” after loading and no “cropping” option. I’ve see that it uses just the top part of the picture i’ve loaded.

    If i create a group with the same name of one i’ve deleted it reappears with the same image i’ve used. Example: I’ve create a group named test and i’ve told him to have a forum. Then i deleted the group but if i create another group with the same name “test” it shows the group image i’d before. I’ve noticed that it’s because i must delete also the group.

    #96638
     cobraone72
    Participant

    ok i could confirm. If i delete a group from user page, it just delete the group and not the forum associated. 😉

    #96642
     Andrei
    Moderator

    This are all default behaviours of the buddypress plugin, for best results with the group cover image you will need to upload an image in the recommended size or at least keep the ratio of the recommended cover image size.

    I think the forums doesn’t get deleted so that you don’t loose any information added in them, and you’ll probably have do delete them manually.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #96643
     cobraone72
    Participant

    yes it is.. but think about a huge traffic on web site where people create and delete things. After some i will find (for example) 100 groups to manage and 1000 forums 🙂 to clean it all would be impossible. I hope you will think about it 😉 it will become a future problem

    btw.. thank you for the help. If you need to test something else just ask.. the website is still in beta testing so i could destroy it 🙂

    #96649
     Andrei
    Moderator

    This could be resolved with some custom developments on top of the buddypress plugin but please understand that they aren’t related to our theme and it wouldn’t be changed from our part because we don’t interfere with the way plugins work.

    If you’re after a solution for this you could start by searching in the buddypress forums.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #96664
     cobraone72
    Participant

    Sure Andrei, mine was just an idea… thank u again for the support.

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