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Author
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July 19, 2015 at 07:34 #68909
alexlim91
ParticipantHi guys,
I facing one problem with the group loading problem. The problem occur when i using my admin account to login to my website then go to group page select one of the group that i create then the page keep loading then it show error page (like attachment below)
Attachments:
You must be logged in to view attached files.July 20, 2015 at 05:08 #69027Laura
ModeratorHello, have you tried deactivating some plugins to check out if it works? 🙂
Let me knowHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 20, 2015 at 15:10 #69093alexlim91
ParticipantYa. I had try to deactivating some plugin it showing same problem?
then i try to change to other theme, other theme no problem, only kleo theme got this problem.
Please fix it, otherwise i cannot do anything in my groupJuly 21, 2015 at 02:12 #69196alexlim91
ParticipantYa. I had try to deactivating some plugin it showing same problem?
then i try to change to other theme, other theme no problem, only kleo theme got this problem.
Please fix it, otherwise i cannot do anything in my groupJuly 21, 2015 at 14:13 #69256Andrei
ModeratorHi Alex,
You have made a lot of modifications and I recommend you to hire a developer to help you achieve what you need.
The issue you’re encountering with the group page loading might be because of improper modifications.I hope you’ll understand this.
CheersHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJuly 21, 2015 at 14:47 #69270alexlim91
ParticipantHi Andrei,
Before i modification this website i already facing this kind of problem. no because of modification. Please check it in detail.
Thanks
July 21, 2015 at 15:26 #69273Andrei
ModeratorPlease upload a copy of our theme without any modifications and activate it and then we’ll give a look into it.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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