Group page loading problem

[alexlim91]

Hi guys,

I facing one problem with the group loading problem. The problem occur when i using my admin account to login to my website then go to group page select one of the group that i create then the page keep loading then it show error page (like attachment below)

[alexlim91]

Please help me fix the group page problem.
please login using admin account in my website (www.kangtao.com.my),
username: alexlim
password: 0109770038lim

then go to group, select one of the group “Sarawak News” or other group. Then the problem will occur.

[alexlim91]

Hi,

anybody there?

[Laura]

Hello, have you tried deactivating some plugins to check out if it works? 🙂
Let me know

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[alexlim91]

Ya. I had try to deactivating some plugin it showing same problem?
then i try to change to other theme, other theme no problem, only kleo theme got this problem.
Please fix it, otherwise i cannot do anything in my group

[alexlim91]

Ya. I had try to deactivating some plugin it showing same problem?
then i try to change to other theme, other theme no problem, only kleo theme got this problem.
Please fix it, otherwise i cannot do anything in my group

[alexlim91]

Hello???? Please give respond

[Andrei]

Hi Alex,

You have made a lot of modifications and I recommend you to hire a developer to help you achieve what you need.
The issue you’re encountering with the group page loading might be because of improper modifications.

I hope you’ll understand this.
Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[alexlim91]

Hi Andrei,

Before i modification this website i already facing this kind of problem. no because of modification. Please check it in detail.

Thanks

[Andrei]

Please upload a copy of our theme without any modifications and activate it and then we’ll give a look into it.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[alexlim91]

Hi Andrei,

I will using other domain name to see install and upload new theme to prevent current setting gone.

Thanks

[Author]

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