This topic has 10 replies, 3 voices, and was last updated 9 years by alexlim91.

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  • #68909
     alexlim91
    Participant

    Hi guys,

    I facing one problem with the group loading problem. The problem occur when i using my admin account to login to my website then go to group page select one of the group that i create then the page keep loading then it show error page (like attachment below)

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    #68937
     alexlim91
    Participant
    This reply has been set as private.
    #68962
     alexlim91
    Participant

    Hi,

    anybody there?

    #69027
     Laura
    Moderator

    Hello, have you tried deactivating some plugins to check out if it works? 🙂
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #69093
     alexlim91
    Participant

    Ya. I had try to deactivating some plugin it showing same problem?
    then i try to change to other theme, other theme no problem, only kleo theme got this problem.
    Please fix it, otherwise i cannot do anything in my group

    #69196
     alexlim91
    Participant

    Ya. I had try to deactivating some plugin it showing same problem?
    then i try to change to other theme, other theme no problem, only kleo theme got this problem.
    Please fix it, otherwise i cannot do anything in my group

    #69250
     alexlim91
    Participant

    Hello???? Please give respond

    #69256
     Andrei
    Moderator

    Hi Alex,

    You have made a lot of modifications and I recommend you to hire a developer to help you achieve what you need.
    The issue you’re encountering with the group page loading might be because of improper modifications.

    I hope you’ll understand this.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #69270
     alexlim91
    Participant

    Hi Andrei,

    Before i modification this website i already facing this kind of problem. no because of modification. Please check it in detail.

    Thanks

    #69273
     Andrei
    Moderator

    Please upload a copy of our theme without any modifications and activate it and then we’ll give a look into it.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #69543
     alexlim91
    Participant

    Hi Andrei,

    I will using other domain name to see install and upload new theme to prevent current setting gone.

    Thanks

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