This topic has 3 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

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  • #211197
     cbodini
    Participant

    I am unable to get the group photon icon to center. I’m not sure if this is a theme related issue (because it used to center), or a plugin conflict. Has anyone else experienced this? See attached screenshot. When I upload a photo to the group and go to crop it, the photo does not appear (it’s just white space).

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    #211205
     Kieran_SQ
    Moderator

    Hi,

    I checked your groups page and both groups appear to have centred images both on the directory and single group pages (screenshots attached).

    I am guessing you have other, newer, and private groups that are experiencing this issue. Can you let me know when creating a group or updating a group image – do you get the option to crop the image or not?

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #211228
     cbodini
    Participant

    Thanks for the reply. I have made the hidden group public and created a test group today. The oldest groups I made and shown in the screenshots you provided, had the photos centered. But new groups don’t center photos. When I upload a new photo or create a new group I do get an option to “crop the image”. But the image does not appear/it’s not possible to crop it (screenshot attached).

    I’ve temporarily changed them groups from hidden to public so that you can see them on the groups page: https://embrasurespace.com/groups/

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    #211233
     Kieran_SQ
    Moderator

    Hi,

    Thanks for getting back to me with the information. I think this will either be a plugin conflict or a CSS/JS issue.

    Please can you do the following, and test after each point. Making sure to clear your browsers cache (Ctrl+F5) for each point

    – Disable caching
    – Disable all plugins except for BuddyPress and K Elements
    – Switch to the KLEO Parent theme

    If the issue still persists after these tests then please update this ticket, in a private reply, with login credentials for your site so I can look at the issue in more detail.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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