This topic has 13 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #76426
     jonbrowne
    Participant

    I am having issues with groups and forums. They are not showing up on mobile. How can I fix this issue?

    http://www.projectcasting.com/forums/
    http://www.projectcasting.com/groups/

    #76578
     Laura
    Moderator

    Hello, your website is not loading at all for me, let me know once i can check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76660
     jonbrowne
    Participant
    This reply has been set as private.
    #76885
     Laura
    Moderator

    Hello, please check out your plugins, i cant even load the forum page so its a conflict of plugins, try deactivating one by one and testing again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77141
     jonbrowne
    Participant

    I just finished deactivating each plugin but I am still experiencing the issue.

    Any other suggestions?

    Thank you for your help!

    #77320
     Laura
    Moderator

    Hello, i could check it out, if you share admin credentials 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77955
     jonbrowne
    Participant
    This reply has been set as private.
    #78279
     Laura
    Moderator

    Hello, should show now here http://www.projectcasting.com/forums/ but you need to actually create any group and any topic / forum

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #79786
     jonbrowne
    Participant

    Please check again. Any group or parts of Buddypress are not visible on mobile.

    Thank you.

    #80209
     Laura
    Moderator

    Hello, you first need to create a group to see it, here its one i created http://www.projectcasting.com/groups/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #81360
     jonbrowne
    Participant

    I’m sorry. But, if you click the test group, it shows up a blank page on mobile still.

    Is there anyway to fix this issue?

    Thank you so much for your help.

    #81649
     Laura
    Moderator

    Hello, if you are logged in you will be able to see it, i do not know if you have any restriction plugin that could prevent unlogged users from seeing groups

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #82051
     jonbrowne
    Participant
    This reply has been set as private.
    #82490
     Laura
    Moderator

    Hello, i have tested with many devices, yes cloudflare could be the cause, have you tried cleaning browser cache?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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