This topic has 13 replies, 2 voices, and was last updated 10 years by Laura.

  • Author
  • #76426
     jonbrowne
    Participant

    I am having issues with groups and forums. They are not showing up on mobile. How can I fix this issue?

    http://www.projectcasting.com/forums/
    http://www.projectcasting.com/groups/

    #76578
     Laura
    Moderator

    Hello, your website is not loading at all for me, let me know once i can check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #76660
     jonbrowne
    Participant

    Please check it now. Or visit http://www.projectcasting.com

    #76885
     Laura
    Moderator

    Hello, please check out your plugins, i cant even load the forum page so its a conflict of plugins, try deactivating one by one and testing again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #77141
     jonbrowne
    Participant

    I just finished deactivating each plugin but I am still experiencing the issue.

    Any other suggestions?

    Thank you for your help!

    #77320
     Laura
    Moderator

    Hello, i could check it out, if you share admin credentials 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #77955
     jonbrowne
    Participant

    admin
    CS61c2f@)v4dd1jJXpqy^j1h

    #78279
     Laura
    Moderator

    Hello, should show now here http://www.projectcasting.com/forums/ but you need to actually create any group and any topic / forum

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #79786
     jonbrowne
    Participant

    Please check again. Any group or parts of Buddypress are not visible on mobile.

    Thank you.

    #80209
     Laura
    Moderator

    Hello, you first need to create a group to see it, here its one i created http://www.projectcasting.com/groups/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #81360
     jonbrowne
    Participant

    I’m sorry. But, if you click the test group, it shows up a blank page on mobile still.

    Is there anyway to fix this issue?

    Thank you so much for your help.

    #81649
     Laura
    Moderator

    Hello, if you are logged in you will be able to see it, i do not know if you have any restriction plugin that could prevent unlogged users from seeing groups

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #82051
     jonbrowne
    Participant

    Thanks. I appreciate it. But, for some reason, I still do not see the website on mobile phones.

    Are you using Safari on mobile to view those pages? All that appears is a blank white page?

    Do you believe Cloudflare affects viewing of the page?

    Thanks again for your help.

    JB

    #82490
     Laura
    Moderator

    Hello, i have tested with many devices, yes cloudflare could be the cause, have you tried cleaning browser cache?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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