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Author
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May 8, 2017 at 23:56 #160735
LindaK816
ParticipantHi Support, Was hoping you could help me with removing all the extra white space when viewing my site on an iPad and Smart Phone. The white space is at the top when the nav menu gets converted to a toggle. I have attached a snapshot.
Thank you!
LindaKAttachments:
You must be logged in to view attached files.May 10, 2017 at 14:23 #160922Laura
ModeratorHello, its related to the custom css, i can wrap it for desktop only so the mobile shows fine, can you share admin credentials?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
May 14, 2017 at 17:32 #161326Laura
ModeratorHello, sorry for the delay, i added some css to your quick css, please copy all quick css and add t to style.css at Appearance > Editor > Style.css as its safer there
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
May 17, 2017 at 20:33 #161765LindaK816
ParticipantHi Laura,
Thank you for that!! It looks so much better : ) The only problem is that my toggle menu is not showing in the portrait view on the iPad and not showing on either view on my Smart phone. Any thoughts?
Thanks again!
LindaKMay 18, 2017 at 20:59 #162002Laura
ModeratorHello, i tried to login but i couldn’t, can you check the credentials?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
May 22, 2017 at 15:28 #162280Laura
ModeratorHello, i’m sorry i am still getting an error with the password
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 9, 2017 at 13:32 #163820Laura
ModeratorHello, tested with ipad but i didnt see too much white space, can you share a screenshot of how does it look? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 9, 2017 at 18:30 #163859LindaK816
ParticipantHi Laura – yes I believe you added css which made it much better but now I do not have my toggle menu. Any thoughts on how to get that back?
Thank you!
LindaKJune 13, 2017 at 00:27 #164096Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 14, 2017 at 19:16 #164272Radu
ModeratorHi,
That it’s so odd, try to update them to latest version if you don’t have it and,
I think that it’s caused by customizations from quick CSS, can you copy all those and save it for later use then remove it from the theme and test if it behaves normally.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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