This topic has 9 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #183971
     ArcheryDating
    Participant

    I can’t seem to install this correctly… Please advise.

    Attachments:
    You must be logged in to view attached files.
    #184034
     ArcheryDating
    Participant

    I did open the zip but there are no less than 30 options of files to choose and none of them say install me… lol Please advice which to install. thanks so much

    #184055
     Laura
    Moderator

    Hello, will close this as we already have another ticket about this open 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184424
     ArcheryDating
    Participant

    All I need to know is the correct file to upload… please enlighten me- I have been asking for this simple help for a week without any help- is this a real program or is this a scam?

    #184487
     Laura
    Moderator

    Hello, we are not a scam, we are a top seller theme on themeforest with many happy customers 🙂
    As i said at the other ticket, you just need to unzip the file you have, try using WINRAR and at wordpress folder ( inside the zip ) find sweetdate.zip and sweetdate-child.zip just install both of them to wordpress theme install

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184509
     ArcheryDating
    Participant

    it’s not there.

    Attachments:
    You must be logged in to view attached files.
    #184631
     Laura
    Moderator

    Hello, that is the theme files. If you prefer, i can install it and setup the demo for you 🙂 Just share admin access and i will set it up in a moment! 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184650
     ArcheryDating
    Participant

    I downloaded the file meant for wordpress… unzipped it and took a screenshot… I really don’t want to take advantage to have you install the file, I’m just confused as to how I find the correct file to install… I have install many plugins in the past on previous websites- I just can’t seem to locate the correct file. Thanks for your advice on how I can find the correct file to download and be able to install it. I do have a firm deadline i’m working on, and really need this information. Thanks again I really appreciate your help.

    #184657
     ArcheryDating
    Participant

    Tried another download…did not work thanks!

    Attachments:
    You must be logged in to view attached files.
    #184690
     Laura
    Moderator

    Hello, the second screenshot you sent me just now, that is the correct file for the main theme, and next to it is the child theme, you need to install both .ZIP sweetdate.zip and sweetdate-child.zip at APPEARANCE > THEMES > NEW > UPLOADS

    Not at plugins 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?