This topic has 6 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #185923
     shahin3
    Participant

    Hello,

    Please visit my website. It is broken with static page “Home Default” page selected. [It’s important. Please solve this problem as soon as possible]

    #185979
     Laura
    Moderator

    Hello, regarding this and the other ticket, you have a lot of issues with the site and elementor. I am not sure what is the cause but if you want i can offer you a fresh install of the theme, with the demo setup. I would need cpanel access for this. Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #185984
     shahin3
    Participant
    This reply has been set as private.
    #186027
     Laura
    Moderator
    This reply has been set as private.
    #186031
     shahin3
    Participant

    Thanks, But how I will I get back registered member?

    #186092
     shahin3
    Participant

    Hello, You offer me a fresh install of the theme, with the demo setup. But why you reinstall wordpress? Had you keep any back up?

    #186137
     Laura
    Moderator

    Hello, yes there is a backup at the directory. A wordpress reinstall was needed, the issues were not at the files or at the wordpress admin section, so i suppose it was the database, because now elementor and other elements work correctly. By using the backup the issue would return

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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