Homepage members online status

[alexanikin]

Hi,

On the homepage there are the default setup of members online, Groups of interest and Topics created. However, there is just one person – I am.
How can I correct it?
Thanks in advance!

Alex.

[Laura]

Hello, could you share a screenshot? i did not understand what you mean

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Laura Solanes - Graphic Designer and Web Designer

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[alexanikin]

Hello Laura,

Please, see attached.

Alex.

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[Laura]

Hello, but you do have more users and groups and topics?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[alexanikin]

Laura,

“However, there is just one person – I am”. You can see it in the screenshot. I have not created any topics, and there are not any groups. The theme was installed just several days ago.

Alex.

[Laura]

Hello, that is a total count, so if you dont have any topic it will just show 0…
And if you are the only member only 1 member will count

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[alexanikin]

Dear Laura,
I’m not stupid. I understand the aim of this counter. I understand what web counters mean. I am not talking about demos, I am talking about the tamplate which has been already installed on MY website by 7th Queen IT team. There is a big number of members online. My question is “why?!” Because there is just one person online – I am. I hope it will help you to understand me. If not, please, ask your colleagues for help.
Sincerely yours,
Alex.

[Laura]

Hello, sorry for the misunderstanding, so it shows more numbers and not real ones? Please share ftp and wp-admin so i can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[alexanikin]

This reply has been set as private.

[Laura]

Hello, fixed with

COPY CODE

[kleo_total_members online=true]
MEMBERS ONLINE


[kleo_bbpress_stats type=topics]
TOPICS CREATED


[kleo_post_count type=post]
POSTS CREATED

On each section
Hope this is what you wanted 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[alexanikin]

Thank you very much, Laura!

You are brilliant! 🙂

Alex.

[alexanikin]

Hello again,

Now I see: Members online -> Topics created -> Posts created

But there was: Members online -> Groups of interests -> Topics created

Could you, please, return the “Groups of interests” counter?

Thank you,
Alex.

[Laura]

Hello, there isnt actually a group counter, thats why i added post counter

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[alexanikin]

Ok. Thank you anyway. The issue has been resolved.

[Laura]

Hello, if you felt happy with the attention received please rate us 5 stars at ThemeForest 🙂 ( Download Section of your account )

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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