This topic has 9 replies, 2 voices, and was last updated 6 years by Barney.

  • Author
  • #202583
     Barney
    Participant

    Hello,

    On the Slider Revolution page it says there is an update available but I can’t find anywhere on my site dashboard to update.

    Just this message, and I cant find the solution.:

    If you purchased a theme that bundled Slider Revolution

    • No activation needed to use to use / create sliders with Slider Revolution
    • Update manually through your theme
    • Access our FAQ database and video tutorials for help
    #202586
     Kieran_SQ
    Moderator

    Hi Barney,

    Currently the version we have bundled into KLEO is 5.4.7.4A, if that is not the version you have in WP Admin > Plugins then you can update it by going to WP Admin > Appearance > Install Plugins.

    You’ll have to make sure you have setup automatic updates for KLEO via WP Admin > Theme Options > Theme Update otherwise you won’t see any plugin updates available.

    If you haven’t setup this option yet you can follow these support articles for assistance

    https://archived.seventhqueen.com/kleo/article/updating-the-theme

    https://archived.seventhqueen.com/general/article/how-to-get-themeforest-api-key

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #202587
     Kieran_SQ
    Moderator

    Note: With regards to 5.4.8 I have sent a message to the KLEO core developer to review the update and include if immediately compatible.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #202589
     Barney
    Participant
    This reply has been set as private.
    #202590
     Kieran_SQ
    Moderator

    Hi,

    Thanks for sending the link but without seeing the test site I have no context with regards to any issues.

    Are you running the same version on test as your are on live?

    Did you do a full migration when you moved from test to live? If so, double check that the settings are still correct in the slider, even if they are, save them and test.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #202592
     Barney
    Participant
    This reply has been set as private.
    #202595
     Kieran_SQ
    Moderator

    Hi,

    My apologies! I have seen your site previously, have you posted in the Facebook KLEO community group before? Either way it looks really nice – great job!

    You can always import / export sliders in Slider Revolution – so if you have it setup perfectly on your test site you can export it directly from test and import to live. See here for more information: https://www.themepunch.com/revslider-doc/import-export-replace/

    You can delete the slider if you wish and import again from the demo content in the theme. Download all files from ThemeForest and use the file named news-magazine.zip – import directly into Slider Revolution (as per steps in link above).

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #202599
     Barney
    Participant
    This reply has been set as private.
    #202601
     Kieran_SQ
    Moderator

    Hi,

    Thanks so much for the kind words, very much appreciated!

    Let me know how the export / import goes and if you need any assistance.

    If you have a spare moment please consider leaving support / KLEO a review on ThemeForest. Every review really does help us.

    https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #202606
     Barney
    Participant
    This reply has been set as private.
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