How much installation help is available?

[jstrategy]

i’m pretty good with wordpress front end design and customization but not comfortable with the backend. I’d like to buy your installation services.

At the current time, i have a digitalocean account, Iv’e created a droplet and pointed my domain servers which are hosted on Google.

At this point, could I have you help me with the Google A records and setting up the C-Panel on Digital Ocean? I’m not very comfortable with that aspect. I could provide you with access to the domain settings on Google and my login to digital ocean. I would love it if you could get me to the point where I can access the site, already set up as indicated in your installation services, ready to be customized by me. Please let me know.

Thank you,

Jim

 

 

[Laura]

Hello, please contact our dev team at dev@seventhqueen.com 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jstrategy]

This is the message I got after contacting Dev Team:

Please submit your answer to the support topic in your browser and NOT by email if you want to respond to a ticket. I you want to contact us please go to http://seventhqueen.com/contact. This is an automated email and your message didn’t get to our team. Thanks

[jstrategy]

I have not heard from the DEV team as of yet. Can you let me know what to expect?

[jstrategy]

Still have not heard from the DEV team.

[Kieran_SQ]

Hi @jstrategy,

Terribly sorry for the delay on this, I am forwarding this ticket for you directly to the developer who will either respond to you via this ticket or directly via email.

Please make sure the email address we have for you on record is your current email address.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Abe]

HI there, just got back to you, sorry for the late reply.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[jstrategy]

Hi Abe, I saw a response but I may have inadvertantly deleted it. You had mentioned being able to help with the Digital Ocean set up to the point i could go in and customize Sweet Date. Could you resend me that message?

[jstrategy]

What email can I search to find that message, searches under seventhqueen come up empty.

Thanks,

Jim

[jstrategy]

Oops, I see that I was crossing my emails using a different address on accident. Here is the note I received from Gabriel: Hello, sorry for the delay. You need to give us access to your domain registrar and give me the IP of your site. It will cost you $50 to get it setup

So how do I move forward and pay the $50 to get this set up?

I will include the

1. Payment
2. Domain Registrat
3. Digital Ocean IP and login.

Once I hear back from you with instructions on making a payment.

Thanks,

Jim

Gabriel replied
Dec 2, 19:00
Hello, sorry for the delay. You need to give us access to your domain registrar and give me the IP of your site. It will cost you $50 to get it setup

—
Gabriel F.
dev@seventhqueen.com

Jim replied
Dec 1, 5:43
Hello Dev Team:

i’m pretty good with wordpress front end design and customization but not comfortable with the backend. I’d like to buy your installation services.

At the current time, i have a digitalocean account, Iv’e created a droplet and pointed my domain servers which are hosted on Google.

At this point, could I have you help me with the Google A records and setting up the C-Panel on Digital Ocean? I’m not very comfortable with that aspect. I could provide you with access to the domain settings on Google and my login to digital ocean. I would love it if you could get me to the point where I can access the site, already set up as indicated in your installation services, ready to be customized by me.

Please let me know what that would entail

Thank you,

Jim

[Laura]

Hello, please reply to the email directly 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jstrategy]

which email?

[Laura]

Hello, the ones you got the message from, dev@seventhqueen.com 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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