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May 26, 2017 at 08:14 #162728reikidomeParticipant
hi, is there an easy way to make date of birth invisible for people who search the database? So that searchers see only age. Thx.
May 29, 2017 at 00:16 #162861LauraModeratorHello, please check at Sweetdate > Buddypress
Make sure to select show age instead of birthdate 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
May 29, 2017 at 04:04 #162869reikidomeParticipantok, I fixed this problem. Can you please check why my website http://www.reikiexchange.com looks not normal in chrome browser but good in other browsers? Also, is there an easy plugin to add ads to the template?
May 30, 2017 at 20:12 #163048LauraModeratorHello, for ads please check https://wordpress.org/plugins/ultimate-ads-manager/ but there are many more, just search for “Ad Manager”
The site looks great on chrome, maybe its your chrome version?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
May 31, 2017 at 05:49 #163087reikidomeParticipantPlease check http://www.reikiexchange.com on chrome again, it looks jammed for some reason on chrome. Also, I don’t see an easy way to change the footer under widgets.
May 31, 2017 at 06:19 #163088reikidomeParticipantAlso, I often get page not found link 404 when people click on menu links. Can this be fixed?
June 1, 2017 at 20:33 #163251LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 5, 2017 at 17:27 #163420RaduModeratorHi,
Your site looks hacked or something everywhere its text about Viagra, cialis and similar stuff
Contact page :
Maybe that’s why you receive 404 error.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 8, 2017 at 21:25 #163765reikidomeParticipantIt looks fine on the inside, I closed it temporary. Is there a security breach in the template? I recently bought another license for install and hope that there won’t be problems. I don’t have much installed on this theme other than one chat plugin and yoast SEO…
June 12, 2017 at 17:18 #164057RaduModeratorHi,
There is no security breach in the theme, that kind of attacks can penetrate thru plugin files or from another hosting account from the same server or some from other ways.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 12, 2017 at 19:01 #164068reikidomeParticipantI did not notice any problems from admin panel, but those ads come once in a while for people who view the website. What do you recommend to do in this case? Can you take a look a this problem if I provide login and password?
June 14, 2017 at 18:59 #164268RaduModeratorHi,
I see,
For this matter we cannot help at virus or spam cleaning, you can ask that on the hosting support, or maybe to restore an old backup where your site wasn’t affected
For security we recommend this plugins:
https://wordpress.org/plugins/wordfence/
https://wordpress.org/plugins/sucuri-scanner/Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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