How to make Facebook use a custom thumbnail image

[daniellemarie]

Hi,

How can I make Facebook use a custom thumbnail image when users share my site? Currently, it’s calling the home page sliders. How can I set a few custom thumbnail images for the user to select?

Thanks!

[Abe]

Hello, You can use this plugin that takes the featured image set
http://wordpress.org/plugins/facebook-featured-image-and-open-graph-meta-tags/

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[rkco]

I tried all OG plugins and none of them work. For some reason Kleo is the only site I have used for clients that doesn’t pull the featured image when posting to Facebook…

Any ideas?

Thanks!

[Abe]

Have you looked at a page to see if those meta tags really generate?

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[rkco]

Hey Abe,

how do I do that?

It always takes 3 random pictures.

Thanks,
Richard

[Abe]

In your page, if you enabled a plugin like the example I gave, press Ctrl+U and see the page source

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[rkco]

Please see the attached text file.

Thanks!

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[rkco]

Strangely enough, Google Plus and Pinterest work with the featured image when sharing….

[rkco]

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[rkco]

Slowly but surely the thumbnails are coming up for Facebook…weird.

Nextscript Autoposter settings and FB Comment setting might be worth checking out…

[Abe]

I am glad you found a plugin to get the job done. Also the plugins will get the featured image from posts and on some pages there probably won’t be an image to get

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[rkco]

I found this with the FB debugger:

Inferred Property The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
Parser Mismatched Metadata The parser’s result for this metadata did not match the input metadata. Likely, this was caused by the data being ordered in an unexpected way, multiple values being given for a property only expecting a single value, or property values for a given property being mismatched. Here are the input properties that were not seen in the parsed result: ‘fb:admins’

[andresvernazza]

Kleo theme is very bad for facebook. it overrides the OG code I guess

[Andrei]

Please understand that adding the OG tags is not meant to be done by a theme, not ours not any other, this kind of this are managed very well by plugins like Yoast SEO and not only.

So before making such a statement please be sure you know what you’re talking about.

Cheers

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[andresvernazza]

your theme is not compatible with Yoast SEO plugin or something, because I can’t change OG tags for facebook no matters what plugin I install.

I know your theme is not supposed to manage OG tags, but I’m 100% sure it is not compatible in some aspect with most plugins that manage this tags.

I already installed and removed 3 to see if it fixed the issue but no.
SEO by Yoast
Facebook Like Thumbnail
and Facebook Featured Image and Open Graph Meta Tags

NONE OF THEM WORK

[Abe]

Hi there, we are using WordPress Seo and the image tag is generated. You shoud check the page source code and see if the meta tag is there. Also check the plugin settings and make sure the page you are testing has a featured image or also from the page edit – WordPress Seo section you can set a custom Facebook image

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[Abe]

@andresvernazza related to your customer satisfaction form, you can create a new topic from the support home page if you click your desired theme you will see some links under the search item.

Also you should be aware that we want to help all of our clients and that is the purpose of this support site.. but you need to create a topic if you have problems with something

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Andrei]

Also, when you are working with OG tags, please note that facebook caches your site, and it might take a few good hours until facebook grabs the new version of your site. In order to inspect your changes as you make them please use the following inspect tool: https://developers.facebook.com/tools/debug/ so be sure that your og tags are in place or not.

Cheers

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