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March 22, 2016 at 04:15 #112117reikidomeParticipant
hi, I just replaced pic with revolution slider on the first page and I have extra space below the slider that is not seen on your version of the sweetdate website. Please let me know how to remove it. I did not change the coding. Thank you.
March 23, 2016 at 13:06 #112335LauraModeratorHello, i do not see it, can you share a screenshot? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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March 23, 2016 at 16:33 #112375reikidomeParticipantI uploaded a pic showing that if I minimize browser a little like in cell phones, also, this area is seen on regular browser. Thx.
Attachments:
You must be logged in to view attached files.March 24, 2016 at 22:05 #112650LauraModeratorHello, try to disable the slider for mobile view at Revolution Slider
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 25, 2016 at 07:59 #112702reikidomeParticipantPlease give me directions on how to disable the slider for mobile view at Revolution Slider, or if possible disable it using the credentials that I provided above. I need to get this space removed below the slider because this area stretches more when I test the theme on different browser. Thank you.
March 28, 2016 at 04:31 #113009LauraModeratorHello, i just disabled it, in the future, you can do it at Revolution Slider > Click at the Gear icon > Visibility > Disable on mobile
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 28, 2016 at 04:56 #113015reikidomeParticipantThe sweet date theme on your server does not have this space, and disabling the slider did not help. Please take a look at attachment to see the difference, also you can see it on my website http://www.reikiexchange.com. I attached the slider to show that there is no free space on the bottom of the revolution slider. On my website this extra space look bad on medium and large screen. Please let me know how to make my website to look just like the demo version (see attachment). Thank you.
Attachments:
You must be logged in to view attached files.March 29, 2016 at 20:12 #113384LauraModeratorHello, at slider revolution you can change the height of the slider 🙂
Let me know if you want me to do itHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 29, 2016 at 20:18 #113389reikidomeParticipantYes, please change the height so it looks similar to the demo because I was unable to do remove that extra space. Thank you.
March 31, 2016 at 23:28 #113950LauraModeratorHello, changed, let me know if it works 🙂 Remember to clean cache
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 1, 2016 at 01:47 #113959reikidomeParticipanthm.. I am trying to remove that space below the pic, and now after the changes you made there is even more background space (see attachment). I cleared cache and it still looks the same..
Attachments:
You must be logged in to view attached files.April 4, 2016 at 20:53 #114517LauraModeratorHello, but where do you see that? I do not see it, what browser is?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 4, 2016 at 21:06 #114527reikidomeParticipantI attached print screen from 3 different browsers. This space exists under the slider and look different on all three browsers.
Attachments:
You must be logged in to view attached files.April 7, 2016 at 16:02 #115056LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 11, 2016 at 19:54 #115786RaduModeratorHi,
Done please check,
I’ve set for your slider 720px minimum height, that as the problem
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 11, 2016 at 20:30 #115801reikidomeParticipantRadu, I want my website to look just as demo, but on cell phone there is a huge extra space under the slider, and on laptops the search box moved down for some reason, and there is a extra space under the slider that I cannot still remove. Please compare my website to the demo and let me know how to fix the problem. Thx.
Attachments:
You must be logged in to view attached files.April 11, 2016 at 22:19 #115836RaduModeratorPlease clear your browser cache, or try to view from another browser
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 11, 2016 at 22:36 #115843reikidomeParticipantI am using a firefox browser, and after clearing cache it looks the same as before. Also, on my lg4 cell phone after the slider loads there is a huge space under the slider. I use chrome browser on my cell phone, and cleared cache on my phone before opening the page…
April 12, 2016 at 16:45 #115977RaduModeratorOk, Check now please it should be ok, i suggest you to to keep WPFC off while debugging
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 12, 2016 at 17:37 #115998reikidomeParticipantHm. I attached two print screens from firefox browser. Now there is a huge extra space on the slider under the search box and huge space on the right with text moved out of the window on the right side. Is there way to make it look like on a demo?
Attachments:
You must be logged in to view attached files.April 13, 2016 at 13:25 #116240RaduModeratorHi
Your site looks like in attached screenshot on my computer in firefox and in chrome it’s same…
Please empty your browser’s cache and empty WPFC before.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAttachments:
You must be logged in to view attached files.April 14, 2016 at 00:24 #116459reikidomeParticipantPlease check this on 17 or 21 inch screen. I attached 2 print screens from Chrome browser. The space under the form is huge, and the slide text shows only ACTIVELY without any other content You can see it my minimizing the chrome browser window on your big screen. On cell phones there is only center part of the slide visible, without any text with a big height for the slider similar to desktop version.
Attachments:
You must be logged in to view attached files.April 14, 2016 at 22:59 #116724reikidomeParticipantI disabled the slider on cell phones in Revolution slider but it still shows on my cell phone with a big space under the picture. How can I fix that?
April 15, 2016 at 18:10 #116868RaduModeratorAdd this css to wp-admin -> theme options -> styling options -> quick css
COPY CODE@media(max-width:700px){ .forcefullwidth_wrapper_tp_banner { display: none !important; } }
Cheers
RaduHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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