This topic has 24 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #112117
     reikidome
    Participant

    hi, I just replaced pic with revolution slider on the first page and I have extra space below the slider that is not seen on your version of the sweetdate website. Please let me know how to remove it. I did not change the coding. Thank you.

    #112335
     Laura
    Moderator

    Hello, i do not see it, can you share a screenshot? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #112375
     reikidome
    Participant

    I uploaded a pic showing that if I minimize browser a little like in cell phones, also, this area is seen on regular browser. Thx.

    Attachments:
    You must be logged in to view attached files.
    #112650
     Laura
    Moderator

    Hello, try to disable the slider for mobile view at Revolution Slider

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #112702
     reikidome
    Participant

    Please give me directions on how to disable the slider for mobile view at Revolution Slider, or if possible disable it using the credentials that I provided above. I need to get this space removed below the slider because this area stretches more when I test the theme on different browser. Thank you.

    #113009
     Laura
    Moderator

    Hello, i just disabled it, in the future, you can do it at Revolution Slider > Click at the Gear icon > Visibility > Disable on mobile

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113015
     reikidome
    Participant

    The sweet date theme on your server does not have this space, and disabling the slider did not help. Please take a look at attachment to see the difference, also you can see it on my website http://www.reikiexchange.com. I attached the slider to show that there is no free space on the bottom of the revolution slider. On my website this extra space look bad on medium and large screen. Please let me know how to make my website to look just like the demo version (see attachment). Thank you.

    Attachments:
    You must be logged in to view attached files.
    #113384
     Laura
    Moderator

    Hello, at slider revolution you can change the height of the slider 🙂
    Let me know if you want me to do it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113389
     reikidome
    Participant

    Yes, please change the height so it looks similar to the demo because I was unable to do remove that extra space. Thank you.

    #113950
     Laura
    Moderator

    Hello, changed, let me know if it works 🙂 Remember to clean cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113959
     reikidome
    Participant

    hm.. I am trying to remove that space below the pic, and now after the changes you made there is even more background space (see attachment). I cleared cache and it still looks the same..

    Attachments:
    You must be logged in to view attached files.
    #114517
     Laura
    Moderator

    Hello, but where do you see that? I do not see it, what browser is?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #114527
     reikidome
    Participant

    I attached print screen from 3 different browsers. This space exists under the slider and look different on all three browsers.

    Attachments:
    You must be logged in to view attached files.
    #115056
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #115786
     Radu
    Moderator

    Hi,

    Done please check,

    I’ve set for your slider 720px minimum height, that as the problem

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #115801
     reikidome
    Participant

    Radu, I want my website to look just as demo, but on cell phone there is a huge extra space under the slider, and on laptops the search box moved down for some reason, and there is a extra space under the slider that I cannot still remove. Please compare my website to the demo and let me know how to fix the problem. Thx.

    Attachments:
    You must be logged in to view attached files.
    #115836
     Radu
    Moderator

    Please clear your browser cache, or try to view from another browser

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #115843
     reikidome
    Participant

    I am using a firefox browser, and after clearing cache it looks the same as before. Also, on my lg4 cell phone after the slider loads there is a huge space under the slider. I use chrome browser on my cell phone, and cleared cache on my phone before opening the page…

    #115977
     Radu
    Moderator

    Ok, Check now please it should be ok, i suggest you to to keep WPFC off while debugging

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #115998
     reikidome
    Participant

    Hm. I attached two print screens from firefox browser. Now there is a huge extra space on the slider under the search box and huge space on the right with text moved out of the window on the right side. Is there way to make it look like on a demo?

    Attachments:
    You must be logged in to view attached files.
    #116240
     Radu
    Moderator

    Hi

    Your site looks like in attached screenshot on my computer in firefox and in chrome it’s same…

    Please empty your browser’s cache and empty WPFC before.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    Attachments:
    You must be logged in to view attached files.
    #116459
     reikidome
    Participant

    Please check this on 17 or 21 inch screen. I attached 2 print screens from Chrome browser. The space under the form is huge, and the slide text shows only ACTIVELY without any other content You can see it my minimizing the chrome browser window on your big screen. On cell phones there is only center part of the slide visible, without any text with a big height for the slider similar to desktop version.

    Attachments:
    You must be logged in to view attached files.
    #116632
     Radu
    Moderator
    This reply has been set as private.
    #116724
     reikidome
    Participant

    I disabled the slider on cell phones in Revolution slider but it still shows on my cell phone with a big space under the picture. How can I fix that?

    #116868
     Radu
    Moderator

    Add this css to wp-admin -> theme options -> styling options -> quick css

    COPY CODE
    
    @media(max-width:700px){
        .forcefullwidth_wrapper_tp_banner {
        display: none !important;
    }
    }
    
    

    Cheers
    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 25 posts - 1 through 25 (of 25 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?