How to set up the knowledge base

[mattdawson96]

Hi there,

 

I’m having trouble setting up the knowledge base like it is in the buddyapp theme preview. Could you show me how to set it up please.

 

Thanks,

Matt

[Radu]

Hi,

Go to pages, create new page named KB or as you wish then paste this shortcode into it

[kb_post_wall]

Set page template full width and that’s all.

Then add posts and categories to KB from wp-admin -> Knowledgebase

Cheers
R.

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[mattdawson96]

Hi,

Thanks heaps for that.

One last thing, on the KB page one of the categories is getting bumped down for some reason (http://members.tehe.co.nz/knowledge-base/). How do I fix this?

[Radu]

I cannot see the category bumped down, screenshot pls ?

Cheers
R.

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[mattdawson96]

Yep sure. Here you go. It’s the Pay & Benefits one that seems to be the problem.

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[Radu]

Hi,

Add this CSS to wp-admin -> appearance -> theme options -> quick css

COPY CODE

.col-xs-12:nth-child(3n+1) {
    clear: left;
}

Cheers
R.

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[mattdawson96]

Awesome! Thanks for that. One more question: is there a way to make the KB articles appear in alphabetical order rather than latest first?

[Radu]

Hi,

It’s possible but that it’s not a quick solution… leave ftp and admin credentials and these days i will do that for you

Cheers
R.

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[InvariablyGarett]

Hi Radu,

I’m struggling to get the Knowledge Base to break out articles by category. I have a feeling it has to do with my permalinks structure.

I have a blog that requires I setup a custom permalink like this:
/the-scroll/%category%/%postname%

That works fine but breaks the knowledge base.

I was hoping to setup the Knowledge Base permalink structure under the “Optional” permalink field as follows:
Category base: kb/%category%
Tag base: %postname%

Am I going about this all the wrong way? Could you please help me?

Best,

Garett

[Radu]

Can you confirm if the permalink structure breaks that ?!

Using default permalink setting will work ?

Provide the admin credentials in a private reply to take a look

Cheers
R

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[InvariablyGarett]

This reply has been set as private.

[Radu]

Hi again,

I need to take a look but the login credentials aren’t correct can you check pleasE?

Cheers
R

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