This topic has 29 replies, 4 voices, and was last updated 10 years by Andrei.

  • Author
  • #100159
     chrisat
    Participant

    Hello,

    I can’t find out how to set up WooCommerce like in your demo:
    http://seventhqueen.com/themes/kleo/default-shop/

    The page “default-shop” is not included at demo upload. I want to have the products like on your page (without cart button and animated like here: http://seventhqueen.com/themes/kleo/product-category/women/

    I have absolutely no idea how to set this up.

    Thanks for your help!
    Chris

    #100237
     Laura
    Moderator

    Hello, at Appearance > KLEO Demo Data > Select Specific Page and find Home Shop and import it 🙂

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    #100247
     chrisat
    Participant

    Hello Laura,

    thank you – but that is not the problem.
    The Design is absolutely different – the shop pics are not animated and not clickable. So you can not see the “real” product or item page. Only Quick view is available.
    Please see the attached screens.

    I reply in private as my page is still in work.

    Greetings,
    Chris

    #100482
     Laura
    Moderator

    Hello, i see, can you share admin credentials so i can check it out?

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    #100639
     chrisat
    Participant

    Hello Laura,

    thank you for investigating.
    Here are the credentials:

    http://golfsociety.at/cms16/
    user: support
    pass: zBjV4BVM!mXKgzTgkH$lrR)H

    Thanks again, Chris

    #101017
     Laura
    Moderator

    Hello, please share ftp so i can fix an issue at your wordpress admin panel

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    #101052
     chrisat
    Participant

    Hello Laura,

    here you are:

    user: golfsoc
    pass: AEz1#%-Quh2m

    Once logged in, change to (there is an older installation still active):
    http://golfsociety.at/cms16/

    Could you also please check the woo version?
    There is an update pending, dont know if I should to it…

    Thank you, Chris

    #101059
     chrisat
    Participant

    Laura, are you working on it?
    My site is completely messed up right now…
    Chris

    #101060
     chrisat
    Participant

    Hi, I think yes…as the composer and other things are off…phew! it nearly killed me right now…

    Greetings, Chris

    #101171
     chrisat
    Participant

    Hello,

    please tell me if you are still working on it…the page is switched down since yesterday…
    Have to move on.

    Thanks, Chris

    #101361
     Laura
    Moderator

    Hello, working on it, sorry for the late reply

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    #101362
     Laura
    Moderator

    Hello, your site works fine but i cant access to the admin panel, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

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    #101368
     chrisat
    Participant

    Hi Laura,

    yes it works fine today – I brought back all plugins to live. They were left non-activated – for test, I guess. So I was not sure if someone is still working or not.
    I had to work on the installation, so I switched back online because I got no reply und changed your user to stay save…

    I update your credentials, but please dont switch off all again and left it.

    Thanks, Chris

    #101550
     Radu
    Moderator

    Hi chrisat,

    Please try to import again the products readint this guide,

    https://docs.woothemes.com/document/importing-woocommerce-dummy-data/

    After that please let me know what problem do you have with the product alignment, layout etc

    Cheers

    Radu

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    #101801
     chrisat
    Participant

    Hi Radu,

    all products deleted, imported new ones. Same failure.

    – the design is not like yours (kleo)
    – better: you are able now to click on an item and see the details
    – action corners are not fitted to the item pic
    – you are not able to scroll the item pics (nav show, but no action)
    – when you have 2 item pics, both are shown at the same time in full size
    – integrated buy now (animated, like yours)

    Please see also the screen.

    Greetings, Chris

    #101862
     Radu
    Moderator

    Hi,

    Can i try to import the products on your website ?

    Cheers

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    #101894
     chrisat
    Participant

    Hi Radu,

    sure, please give it a try. I have to remove them all anyways.
    Are you sure that the design has to do with them products?
    I even tried to delete them all and add my own product as new from the scratch. Same failure.

    Greetings, Chris

    #101926
     Radu
    Moderator

    Hi Chrisat,

    I cannot login with credentials that you have provided can you please check these ?

    Cheers

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    #101928
     chrisat
    Participant

    WP or FTP?

    #101932
     chrisat
    Participant

    Hi Radu:

    Wordpress login:

    http://golfsociety.at/cms16/
    user: support
    pass: zBjV4BVM!mXKgzTgkH$lrR)H

    works perfect.

    Cheers, Chris

    #102150
     Radu
    Moderator

    HI,

    I’ve figure out what causing this, the problem comes from kleo-child/functions.php i see that you have some modifications there, review these.

    Have a nice week

    Cheers

    Radu

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    #102151
     Radu
    Moderator

    If you will disable Kleo Child the shop will look fine

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    #102228
     chrisat
    Participant

    Hi Radu,

    thank you for investigating.
    So far I saw it’s not the functions.php (those mods are only for GD actually).

    I think it’s the WOO version (actually installed the latest 2.5.2). 2 php’s are outdated:
    kleo/woocommerce/content-product.php
    kleo/woocommerce/single-product/add-to-cart/variable.php

    Updating those files, the shop mixes up. Without updates there are some things wrong, e.g. the description mixes up with add to cart button. Animations are not working somethimes.

    So, what WOO Version is the latest supported of KLEO?

    Maybe this will solve it.

    Cheers, Chris

    #102580
     Andrei
    Moderator

    The latest fully tested and stable was the 2.4.x series, the 2.5 should work just fine without issues from what we’ve tested so far, even with those outdated tempalte files, so maybe the issue is coming from somewhere else.

    Please take into consideration what @Radu said about changing to the main theme, maybe you have some modifications breaking the woocommerce product display somewhere, so please double check this firstly.

    Please let me know if I can help you with anything else.

    Cheers

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    #102599
     chrisat
    Participant

    Hi Andrei,

    I’ve tested this very seriously. Works fine with small misfunctions and old templates. Updating them, it totally mixes up. But I am running into a new challenge: I will have to set up a special WOOCOM for german and austrian law. So this will get special, hopefully it will work as we need much more info and texts by law…

    btw…switching off the theme is not that funny. Every time all sidebars and widgets, also the footer get’s lost… 🙁

    Greetings, Chris

    #103865
     Andrei
    Moderator

    Hi,

    An update should get out most probably next week, so keep an eye on the updates.
    Regarding your widgets, that’s what happens with any theme, you can use a plugin like “widgets import export” for backing up your widgets.

    Cheers

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    #103869
     chrisat
    Participant

    Hello Andrei,

    thanks for the info – but I will have to use the german WOO Version. Hopefully it works. Had no time meanwhile to test it…
    The backup for the widget I have installed already, this every time new install was a mare. Not sure if the backup works, we’ll see.

    Andrei, btw…what kind of support e.g. ticket system are you using here?

    Cheers, Chris

    #103887
     Andrei
    Moderator

    It’s something custom built on top of the bbPress forums.

    Cheers

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    #103888
     chrisat
    Participant

    Hi Andrei,

    looks so – would you sell a licence?
    I only need a simple one, no staff here. Would be nice to have it in the same look as KLEO. And KLEO looks fantastic…

    Cheers, Chris

    #103889
     Andrei
    Moderator

    Hi,

    Unfortunately the code is not something ready to be moved on another site, we could make it so but will require some good amount of development time. If you need such features you can contact my colleague cornel@seventhqueen.com regarding any custom project requests.

    Cheers

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