http transfert file no download file and general tchat no write for user

[tchave]

Hi , ty for your perfect jobs , i have a recurrent problem after 5 times full install with the tuto , in my profil i can’ t upload my personnal picture but can upload photos on album , with this problem i can’t write in activity , all options and rules same of the tuto i find here ; regards David

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[Radu]

Hi,

In first place try to update theme and plugins if they aren’t, if the issue persists, de-activate child theme and all plugins excluding buddypress.

If persists please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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[tchave]

Hi , ty for support , have make first method : >>de-activate child theme and all plugins excluding buddypress.

result : nothing happens to resolve problem , after have make debug command , reactivate all plugins and reinstall main theme , after solved , ok to update profil and write message in general tchat and can accept friends demand . now i have this when log in on all account test : (perhaps debug command)

Notice: Undefined offset: 97 in /home/trouvonssi/www/wp-content/plugins/bp-profile-search/bps-templates47.php on line 20

Notice: Trying to get property of non-object in /home/trouvonssi/www/wp-content/plugins/bp-profile-search/bps-templates47.php on line 20

exept this line all are ok i hope 😉

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[tchave]

all are ok now , ty for support , suggest you add geo localisation add in theme for the top 🙂 regards

[Radu]

Hi,

the notices cannot cause the upload issue, try to look in server error log if there it’s something, if you cannot locate it you can ask the hosting support about that.

Did you encounter the same using default wp theme right ?
You can switch off the debug if only those notices are in it.

Cheers
R.

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What support service includes ? What not ?

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