I have a question for profile image upload.

[gini]

Hello~ I love your themes.

I have a poblem for profile image upload. Please check my attachment files.

The select your file button is not working and not response in personal and group profile image upload page.

But, The button is well worked in personal and group cover image upload page.

Please send me a solution.

Thanks~

Attachments:

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[Laura]

Hi,

Do you have the latest version of WordPress ? If not update those

Do you have the latest version of Kleo theme ? If not update those

Do you have the latest version of plugins installed ? If not update those

If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

If you de-activate the child theme it works ?

Let me know

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[gini]

Hello~
I fixed for that.
I did de-activate all plugins and re-activate the plugins one by one until to find the problematic plugin(s).
Thanks~

[Laura]

Glad you could resolve it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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