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Author
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November 25, 2018 at 14:40 #214096rcnetworkParticipant
Hi,
In page “Servizi” of my website, when I try to edit the icons from the front page builder, the whole site crash. I can change everything without problems, but I can’t edit the icons.
Thank you so much
Roberto
November 25, 2018 at 14:58 #214097Kieran_SQModeratorHi Roberto,
Thanks for bringing this to our attention. I think we need to rule out a potential plugin conflict / outdated theme files
Can you please do the following – clear your cache(s) (Ctrl+F5) after each step – and test again.
– Ensure KLEO is updated to the latest version, 4.4.2, currently your version is 4.3.12
To do this you will need to configure the Envato Market plugin via WP Admin > Envato Market (direct link: https://www.bausocial.it/wp-admin/admin.php?page=envato-market). You can follow the below guide on how to set this up https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin. Once configured please update KLEO to the latest version.
– Disable all caching and minification at the WordPress / server level
– Disable all plugins that did not come bundled with KLEO
Let me know the outcome,
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 25, 2018 at 15:56 #214099Kieran_SQModeratorHi,
I will assign this ticket to a higher level of support for review. They’ll be in touch with you tomorrow or Tuesday to discuss this further.
Thank you for your patience,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
November 26, 2018 at 17:32 #214164RaduModeratorHi,
That issue seems to be related to the geodir plugin also i had found other users reporting the same issue but i don’t have account on their forum to can see the staff replieshttps://wpgeodirectory.com/support/topic/database-error-on-mariadb-10-2-6/
https://wpgeodirectory.com/support/topic/database-error-3/
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 26, 2018 at 23:24 #214198rcnetworkParticipantThank you Radu, I will try to resolve from there.
Kind Regards
Roberto
November 27, 2018 at 15:14 #214229RaduModeratorHi,
Great
Have a nice day
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 27, 2018 at 22:12 #214258rcnetworkParticipantI have another issue I don’t know if it’s related to this, but now Images doesn’t not load in blog post……..
November 28, 2018 at 13:07 #214296RaduModeratorWhere, in backend when you set the feature image ? in frontend i see it
Screenshot the issue to can see better
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 28, 2018 at 13:13 #214298rcnetworkParticipantHi Radu,
Actually, after your comment, now it works correctly.
I opened a ticket at GeoDirectory yesterday, maybe they are working on it.
Thank you,Roberto
November 28, 2018 at 17:04 #214317RaduModeratorGreat
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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