Icons in Menu disappeared

[btroesch]

Hello, in one of my menus i defined some of the buttons only as icons. However, this function disappeared and all these buttons are shown as text now (see attachement). I am not able to select the fontello icons for the buttons under Design -> Menu anymore (this function does not exist anymore). Do you have an idea what happened?

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[Kieran_SQ]

Hi,

Please make sure you have entered your ThemeForest API credentials in WP Admin > Theme Options > Theme Update and then check that you’re running the latest version of KLEO (currently 4.3.2). If you’re not you can go to WP Admin > Dashboard > Updates and check for an update, update the theme to the latest.

Then please go to Appearance > Install Plugins and make sure you have the latest version of K Elements (and any other bundled plugins), clear your website cache and your local cache on the back-end (Ctrl+F5). Test to see if the functionality has returned.

If it has not please update this ticket, in a private reply, with admin credentials for your site so I can take a closer look.

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[btroesch]

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[Kieran_SQ]

Hi,

I logged into your site and updated K Elements from 4.2.12 to 4.3 by going to Appearance > Install Plugins.

I found the issue is being generated by a plugin called ‘Popup Maker’ when I disabled this plugin the K Elements functionality returned to menu items. However, the plugin Popup Maker has stripped the data from the menu items so you will need to set the options again for each item you wish to be icons only after disabling this plugin.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[btroesch]

Ok thank you. Problem solved. 🙂

[Kieran_SQ]

Great! Glad I could help.

Please feel free to open a new ticket with any other questions or issues and we will be happy to assists.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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