This topic has 9 replies, 2 voices, and was last updated 9 years by sharmstr.

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  • #66332
     neilers
    Participant

    Hi there – the images in the 3 Featured ITems boxes on my site have vanished: upcycling.xyz

    The option to add them or new ones seems redundant now, any idea why?

    I have attached screenshots.

    Thanks
    Neil

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    #66346
     sharmstr
    Moderator

    Sounds like you dont have everything updated

    Kleo 3.0.3
    Kelements 3
    visual composer 4.5.3

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    #66347
     neilers
    Participant
    This reply has been set as private.
    #66354
     sharmstr
    Moderator

    Theme options > import/export > import

    But you shouldnt have lost your options when you upgrade. Unless of course you enabled the Kleo theme when previously you were using the kleo child theme. If that’s the case, just reactive the kleo child theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66358
     neilers
    Participant

    Yes I previously had the child theme. I panicked a little there. I stuck with the upgrade rather than revert back again, just needed to change menus and few bits so not too bad.

    But the issue is still there with the original issue of the images missing and no option to add new ones

    #66370
     sharmstr
    Moderator

    But you’ve only mentioned Kleo. What about K-elements and Visual Composer. Are you running the correct versions of those plugins as well?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66739
     neilers
    Participant
    This reply has been set as private.
    #66741
     sharmstr
    Moderator

    There’s a big note on the top of this site about this. https://archived.seventhqueen.com/forums/topic/fatal-error-6

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66746
     neilers
    Participant

    Thanks sharmstr that worked.

    Also the image issue is resolved!

    Many thanks for your help 🙂

    #66753
     sharmstr
    Moderator

    Sweet!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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