Images in the store would not display well

[jamie771]

Images in Woocommerce store would not display properly. Some of the tumbnails under the main image (product page)are grey out for some reason. (see image attached).

Also in mobile version on the store page (where multiple products are displayed) images are blurry.

Attachments:

You must be logged in to view attached files.

[Radu]

Hi,

I’ve taken a look at your product page and your described behaviour it happens only on first second after page loads.

It seems that on your computer some js or css don’t load, from what device you have made the screenshot ?

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[jamie771]

It was Mac desktop.

What about mobile display?

Thanks

[Radu]

Hi,

Just checked on iphone and i cannot see blurry images ( see attachments )

Regarding the product additional gray images on our demo http://seventhqueen.com/themes/kleo/shop/premium-quality/ on apple devices your described behaviour is not happend.

Your issue can be caused by some plugins that you have installed or by some custom modifications to the theme or by a cache plugin.

To see if some plugin causes this please disable all plugin excepting plugins that comes with the theme woocommerce/buddypress/bbpress/pmpro/revslider/ , then repeat the action to see if the problem disappears

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

Attachments:

You must be logged in to view attached files.

[Author]

Posts