Impossible to update the plugin ” woocommerce subscriptions “

[Five Community]

Hi,
I bought your theme and, in spite of your last update, it is impossible to me to update the plugin ” woocommerce subscriptions “.
All other plugin raised no problem.

And also impossible to me to activate my WooThemes license by visiting the Dashboard > WooThemes Helper screen.

 Please look “screen captures” attached (in french)

My previous updates were normally made !

What happens ? What do I have to make to correct this bug ? What possible solution ?
I absolutely need the feature of this plugin.

Beforehand thank you very much of your help.
Sincerely

 

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[Laura]

Hello, you should try to do it manually, just downloa the new theme version and upload kleo.zip to wp-content/themes ( using ftp or file manager of your hosting) Extract it and done
About the woothemes license, that is not related to us

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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