This topic has 10 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #163477
     tlovvorn
    Participant

    I have a very simple menu on my site at http://www.blokforce.com: HOME PARTNERS CONTACT & FREE TRIAL. The weird problem that I am having is that the PARTERS link in the mobile menu goes to FREE TRIAL instead of the partner page. I have looked and relooked throughout the theme to find where the mobile menu is changed and have not been able to find it.

    Please advise.

     

    #163581
     tlovvorn
    Participant

    Still waiting on an answer to this issue.

    #163583
     Laura
    Moderator

    Hello, it works for me, did you resolve it? 🙂 Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #163584
     tlovvorn
    Participant

    I just tried it again from my iPhone and the “Partners” link still seems to be going to the FREE TRIAL page instead of the partners page. I’m trying to refresh my cache on my end, but still seeing it going to the wrong page. On your mobile device, Partners is going to the partners page?

    It works fine on the desktop or laptop, but not on mobile devices.

    #163585
     tlovvorn
    Participant

    I have cleared cache and still have Partners linking to FREE TRIAL on my cell phone.

    #163749
     Laura
    Moderator

    Hello, have you tried with another device? As that doesn’t happen to me

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #163755
     tlovvorn
    Participant

    Yes…on both my iPad and my iPhone, the “Partners” link in the top header goes to the “Free Trial” page instead of the “Partners” page.

    #163994
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #164203
     Radu
    Moderator

    Hi,

    just tried from the desktop in mobile Iphone 6 emulator and it works normally !

    https://drive.google.com/file/d/0Bxo5b6iHWRMwNlgwcUtZTkpmcmM/view

    Also on my iPhone your site menu it works ok, if I click to the partners I’m moved to the partner’s page so, this it’s ok, did you have solved meanwhile?

    If not please provide more details like, IOS version browser and a video that explains how to reproduce that, cuz I cannot.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #164215
     tlovvorn
    Participant

    I was able to resolve the issue. It was caused by the site automatically linking to another page when the width of the was less than a certain width. Thank you.

    #164368
     Radu
    Moderator

    Ok then

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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