This topic has 6 replies, 2 voices, and was last updated 8 years by ahd904.

  • Author
  • #64170
     ahd904
    Participant

    Dear Support Team,

    Hi, i have just purchased Instagramy which allows to show instagram photos by shortcodes and links using instagram API key.

    I have found out that the plugin causes conflict with KLEO theme somehow. I am not sure whether after it was a recent update from the KLEO theme but when the plugin is activated, i can’t go to any section in the wordpress panel to manage my contents of the website.(Any page goes blank causing internal server error when i check it in console.)

    It works fine with other themes. (already tested).

    Could you please have a look into the issue?

    Tell me if you would need to know anything.

    Thank you.

    #64193
     sharmstr
    Moderator

    What’s the error message?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #64212
     ahd904
    Participant

    Hello @sharmstr,

    Would this screenshot be enough ?

    Please refer to the URL address ?

    Do you see anything wrong there ?

    That blank page turns on as soon as i activate the plugin….

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    #64214
     sharmstr
    Moderator

    no, that’s not enough. enable wp debugging and set display to true

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #64215
     ahd904
    Participant

    So i have enabled the debugging as your guidance.

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 491520 bytes) in /home/hosting_users/ahd904/www/wp-admin/menu.php on line 259

    Do you know what i should do for this error ??

    Currently my memory limit is as below,
    define(‘WP_MEMORY_LIMIT’, ‘128M’);

    #64216
     sharmstr
    Moderator

    Increase your memory. The more plugins you have, the more memory you need.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #64250
     ahd904
    Participant

    Thank you @sharmstr,

    It solved the problem.

    If mine was already 128M ….and i have just increased to 256M,,

    From your point of view am i using too many plugins ??

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