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September 7, 2014 at 00:50 #27826
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ParticipantOMG I love this btw- you are seriously going to make me rich!!! However 🙂 I just purchased and am having some issues with the features. One the Widget area, isn’t showing anything but the plugins. No sidebar, footer, etc. The previous theme imported the previous footer. I did the XML import. Two the menu at the top has a broken link or something, and the menu doesn’t look right, the background is black vs. white like on the video. Did I screw something up at install? I did remove rtmedia. Guessing now I shouldn’t have done that. Please help, love the product.
September 7, 2014 at 00:53 #27827Locale
ParticipantYou should now know, it imported the sidebar into the footer, importing the XML file. Now that I look at it, it didn’t import any of the footer lol. Ok- green here, not a designer but I flippin love this!
September 7, 2014 at 01:14 #27828Locale
ParticipantAlso all the menus downloaded twice for some reason. ?
September 7, 2014 at 03:04 #27829Locale
ParticipantSOLVED- deactivated and reactivated the plugins. If you could let me know about the menu and the rtmedia. That would be great thank you!!!
September 7, 2014 at 03:16 #27830Locale
ParticipantI lied, as soon as everything was re-installed to include bbpress- no place to put the widgets.
September 7, 2014 at 05:08 #27833Locale
ParticipantOk I got it. Now I still need help with the other items and now under the members | accounts it says “follow docs to add profile links” ?
September 8, 2014 at 04:43 #27888Locale
ParticipantOk this is strange, the google maps once embedded takes the menu section on the site and inputs into the widget. So it basically looks like the menu in inside the page. This is so strange. I am hoping you can help me. Thanks.
September 8, 2014 at 11:49 #27923Catalin
ModeratorHello,
We are glad that you enjoy our work.
First thing to start with would be this:
https://archived.seventhqueen.com/video-tutorials/kleo-quick-install-and-setup.html
Second, please send me a link to your website to be able to help you with your issues.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 9, 2014 at 03:03 #28076Locale
ParticipantToo embarrassed to send you the website 🙂 plus I can’t have it on a public forum non-disclosure issue.
September 11, 2014 at 21:50 #28501Locale
ParticipantAlright still need your assistance. I will just try to address one by one.
Today: Too much white space around slider. How do I resolve?
September 12, 2014 at 12:34 #28549Catalin
ModeratorI cannot help if I don’t see a link. You can reply as private and I will be the only one to see your requests.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 12, 2014 at 18:10 #28561Locale
ParticipantHomepage. I am still building it out. I apologize.
September 15, 2014 at 15:25 #28664Catalin
Moderatorplease explain your first question to be able to help… screenshot would be nice.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 16, 2014 at 05:58 #28728Locale
ParticipantRemoved the slider. I am have extremely difficult issues with this now. It’s becoming wayyy too frustrating!!! If you go to the site you will see one a HUGE icon on the left and I cannot figure out how to remove it. In addition, the menus are NOT showing. I reset everything to defaults and STILL DO NOT WORK. (CAPS) because I am at my wits end! I seriously do not have time to ask for a refund and go with another provider- I need your assistance with this and I need for you to make yourself truly available to work through these issues. Sorry- I am just completely infuriated at the moment.
September 16, 2014 at 06:15 #28729Locale
ParticipantWow this is seriously messed up. All kinds of formatting turned black. WHAT IN THE WORLD IS WRONG WITH THIS! I didn’t even touch ANYTHING!
September 16, 2014 at 16:33 #28752Catalin
ModeratorHello,
I am not able to help if you don’t provide me screenshots with the issues you have… the documentation has a file where everything is explained… also the video from the link I provided.
I need you to structure the things you want to achieve to be able to provide you solutions…
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 23, 2014 at 13:43 #29340Catalin
ModeratorI see you used <h2> tags for the links… you can use only tags…
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 23, 2014 at 18:02 #29402Locale
ParticipantWhat does that mean. Also, have the white screen of death. Happened last night.
September 23, 2014 at 18:13 #29404Catalin
ModeratorPlease add this code to your style.css file from your child theme:
COPY CODE#footer-sidebar-1 a { font-size: XXpx; }
where XXpx is the new value.
also, I don’t know why you got the white screen… have you done any custom modifications to the site?
give me more details to figure this out…
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 23, 2014 at 18:16 #29406Locale
ParticipantI don’t know how to change the systle.css – that scares me. The site went blank after I tried to delete some plugins I didn’t need.
September 23, 2014 at 18:23 #29407Catalin
Moderatorplease send me admin credentials and I will try to help… reply as private for security reasons… please have in mind the fact that you need some basic WordPress knowledge to use our theme…
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 23, 2014 at 19:23 #29419Locale
ParticipantWarning: in_array() expects parameter 2 to be array, string given in /home/content/p3pnexwpnas02_data01/38/2062038/html/wp-content/themes/kleo/lib/theme-functions.php on line 162
Do you see this. My hosting went in and disabled all the plugins. I can see the admin now.
September 23, 2014 at 19:29 #29420Locale
ParticipantWarning: in_array() expects parameter 2 to be array, string given in /home/content/p3pnexwpnas02_data01/38/2062038/html/wp-content/themes/kleo/lib/theme-functions.php on line 162
Warning: in_array() expects parameter 2 to be array, string given in /home/content/p3pnexwpnas02_data01/38/2062038/html/wp-content/themes/kleo/lib/options.php on line 1009
September 23, 2014 at 22:37 #29446Locale
ParticipantFatal error: Call to undefined function kleo_get_category_list_key_array() in /home/content/p3pnexwpnas02_data01/38/2062038/html/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 2127
Tried to install visual composer and no it’s BROKEN AGAIN!!!!
September 23, 2014 at 22:41 #29447Locale
ParticipantBTW where did you go I thought you were helping?
September 24, 2014 at 02:19 #29467Locale
ParticipantThis is absurd. You ask me for my login information and then disappear. Are you breaking my website?
September 24, 2014 at 02:33 #29468Locale
ParticipantFatal error: Call to undefined function kleo_get_category_list_key_array() in /home/content/p3pnexwpnas02_data01/38/2062038/html/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 2127
September 24, 2014 at 02:33 #29469Locale
ParticipantThis is FREAKING BROKEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
September 24, 2014 at 03:06 #29472Locale
ParticipantWe usually get back within 12 hours. We try to give our customers the best support possible. Please if you need any help , let us know.
September 24, 2014 at 16:44 #29530Locale
ParticipantI see that you are helping a plethora of other clients. I just gave you money! How exactly are they any better than me?
September 24, 2014 at 17:01 #29536Catalin
Moderatorvisual composer is not active this is why you see all that code in the homepage… also, I see you have a lot of other plugins installed… I suggest you to start a fresh install with the theme and follow the tutorial for customizing content…
https://archived.seventhqueen.com/video-tutorials/kleo-quick-install-and-setup.html
you can start from the demo templates the customization of the theme… also take a look here:
https://archived.seventhqueen.com/documentation/kleo
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 24, 2014 at 17:03 #29537Locale
ParticipantI had to manually uninstall every plugin. Tested with hosting and it’s the K-elements that is causing it to crash.
September 24, 2014 at 17:06 #29539Catalin
Moderatorplease update the theme at 2.0 version, deactivate all the plugins and keep only the ones that are recommended by the theme at first install and we can start from there.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 24, 2014 at 17:06 #29540Locale
ParticipantFatal error: Call to undefined function kleo_get_category_list_key_array() in /home/content/p3pnexwpnas02_data01/38/2062038/html/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 2127
September 24, 2014 at 17:07 #29541Locale
ParticipantI don’t see an update theme, I received no notice of an updated theme.
September 24, 2014 at 17:08 #29542Catalin
Moderatorplease follow my instructions in my latest answer…
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 24, 2014 at 17:10 #29545Catalin
Moderatorsee attach.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAttachments:
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