This topic has 7 replies, 2 voices, and was last updated 8 years by Laura.

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  • #112700
     BajaPablo
    Participant

    I purchased Sweet Date today. I’m only able to install child theme folder zip file and wordpress installed it but saying “BROKEN THEME:The following themes are installed but incomplete. Themes must have a stylesheet and a template. Please install parent theme.” I am using FTP to upload the unzipped parent files… I have spent a whole day with this, uninstalled and reinstalled wordpress, repeatedly installed the parent and child themes, no luck please help! Thanks! Attached is the FTP wordpress theme folder currently after install…

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    #112900
     Laura
    Moderator

    Hello, i can try to install them for you, please check the username as i get an invalid username error 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #112931
     BajaPablo
    Participant

    Thanks Laura for your response, I figured out the problems yesterday… I re-wrote the child theme that had some errors and had my host increase my PHP upload limit… so I could properly upload the parent theme via the dashboard interface, and that made it possible to upload the parent via the dashboard. I had to migrate to a new host site to accommodate the higher PHP demands of WooCommerce…  using the FTP protocol to upload the parent them was not working! WordPress did not recognize the uploaded files. I changed my username and password for security today, sorry you could not log on! Check it out, got a good start! –

    http://bajaretireddate.com/wordpress/

    Have a great Easter Laura! And again thank you for getting back to me!

    #113371
     Laura
    Moderator

    Looking good 🙂 Glad you could resolve it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113378
     BajaPablo
    Participant

    Thanks again!

    #118800
     BajaPablo
    Participant

    Hi Laura, just sent to Radu, he has not responded to me re:these issues… I have attached the files sent to him on April 22nd, thanks! My website is looking great, love your theme, check it out! – http://bajaretireddate.com/wordpress/

    Radu, I still have the issues in the last 2 mails sent to you, please respond, its been over 48 hours. I still have 5 and 1/4 months of support left as I bought the theme 3 weeks ago, please provide the help promised when I bought your theme!

    April 22nd – “now I need to add terms and conditions, where and how do I do that”

    April 22nd – “I have too many profile matching fields! And they are duplicated, if I check one, it checks all the duplicates… so I cannot get a total of 100% with all the duplicate fields checked!!! See the list attached in the previous mail sent on April 22nd… how do I set the fields I need?”

    Thanks!

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    #118892
     BajaPablo
    Participant

    Thanks for helping expedite my website creation process Laura! Just sent to Radu…
    Radu, Thanks so much for the quick reply, I am nearing the day that my website will go live… I am excited and getting my website done this past weekend was a main priority for me… I have watched that video a dozen times, and still cannot figure why I have so many buddy matching fields… please let me know if @Laura can do these 5 items in 1 hour… I will be glad to pay $35 for her services.
    1. Fix the “too many fields in the matching profile match set-up” and please repair. If I need to eliminate or temporarily disable a plug-in to make future changes let me know.
    2. I need terms and conditions and privacy policy enabled and customization by me for context changes. You are asked to check a box “I agree to terms and conditions” when registering and I can’t find them anywhere! Terms and conditions should be on the register pages and privacy policy on the contact page right?
    3. I need the reCaptcha on the little pop up register page resulted from the top little signup button, I have it installed on the main register page but I need it in both places.
    4. Also the message to non-registered visitors is not very pretty on the blog page – “Apologies, but no results were found. Perhaps searching will help find a related post.” with the search field. I would like to be able the change that to “This content is available to higher membership levels only” without the search field.
    5. Please take a look at the site and suggest ways to improve it and make it more simplified yet functional. I am trying to make the site simple to navigate and user friendly.
    Thank you for your excellent service to date!

    #119326
     Laura
    Moderator

    Hello, please stay at the topic where radu answered 🙂
    Let me know if you have any other issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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