Internal Server Error

[nerdygirls]

We have installed Kleo and some of the plugins. Throughout we encountered a “500 Internal Server Error.” I did read that someone suggested we look into our host to see if we had enough space to host the theme and we do. Please let me know if there’s a solution already available that might help us.

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[karifi]

check your .htaccess or php.ini

I suspect its your php.ini

What you want to look for are the following lines lines

php_value upload_max_filesize
php_value post_max_size
php_value max_execution_time
php_value max_input_time

I have attached a copy of mine with increased values. I did this because I had to make a lot of video uploads. Alternatively you can get your hosting company to make those adjustments for you.

Hope that helps

[karifi]

Just a follow up since i couldnt edit my post

php_value upload_max_filesize
php_value post_max_size
php_value max_execution_time
php_value max_input_time

You can find my copy pasted below or get a production copy from And increase the values of the lines above

[karifi]

http://hints.steptoinstall.com/3-ways-increase-maximum-upload-limit-file-size-in-media-of-wordpress.html

[sharmstr]

@nerdygirls DO NOT USE THAT PHP.INI FILE. You can hose your site. As @karifi states, you need to edit the production php.ini from your server. BUT some hosts will allow you to edit php.ini files without creating your own file. They give you a way to do it in your control panel. Best thing to do is contact your hosting company to assist you.

@karifi would you mind attaching a text file next time you want to share 2000 lines of code

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[karifi]

sorry im not on a shared host i just thought i could help

[sharmstr]

@karifi. No need to say you’re sorry. It was great info. I’ve seen people replace entire php.ini files with sample ones. I just wanted to make sure that didn’t happen.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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