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October 14, 2014 at 20:32 #31708nerdygirlsParticipant
We have installed Kleo and some of the plugins. Throughout we encountered a “500 Internal Server Error.” I did read that someone suggested we look into our host to see if we had enough space to host the theme and we do. Please let me know if there’s a solution already available that might help us.
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You must be logged in to view attached files.October 15, 2014 at 02:14 #31750karifiParticipantcheck your .htaccess or php.ini
I suspect its your php.ini
What you want to look for are the following lines lines
php_value upload_max_filesize
php_value post_max_size
php_value max_execution_time
php_value max_input_timeI have attached a copy of mine with increased values. I did this because I had to make a lot of video uploads. Alternatively you can get your hosting company to make those adjustments for you.
Hope that helps
October 15, 2014 at 04:49 #31763sharmstrModerator@nerdygirls DO NOT USE THAT PHP.INI FILE. You can hose your site. As @karifi states, you need to edit the production php.ini from your server. BUT some hosts will allow you to edit php.ini files without creating your own file. They give you a way to do it in your control panel. Best thing to do is contact your hosting company to assist you.
@karifi would you mind attaching a text file next time you want to share 2000 lines of code 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
October 15, 2014 at 11:22 #31779karifiParticipantsorry im not on a shared host i just thought i could help
October 15, 2014 at 15:07 #31806sharmstrModerator@karifi. No need to say you’re sorry. It was great info. I’ve seen people replace entire php.ini files with sample ones. I just wanted to make sure that didn’t happen.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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