This topic has 3 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #214962
     infodale
    Participant

    Hi!
    I have a problem with the presentation of the registration form in the internet explorer browser, something that does not happen in Firefox or G.Chrome. In Internet explorer, a space appears before the form, such as that of a photograph or something of the kind that can not be identified. Attached two screenshots to better illustrate the problem. Thanks for your help.

    Aurelio.

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    #214965
     Kieran_SQ
    Moderator

    Hi,

    I think this is coming from using a custom form for registration on a regular page. Can you please try the following and let me know if this resolves the issue.

    – Go to WP Admin > Pages and edit the page with the form
    – Scroll down past the post editor to ‘Theme General Settings’ and select the media tab
    – Select ‘No’ for the first option under the media tab titled ‘Show media on post page’
    – Save your page and purge your server cache, WordPress cache, any CDN and most importantly the Internet Explorer cache

    Let me know,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #214966
     infodale
    Participant

    It’s done!! Thank you.

    #214967
     Kieran_SQ
    Moderator

    Hi,

    Great to hear 🙂 If you like the theme or support you’ve received today please consider leaving us a review on Theme Forest. Every review really does help us.

    https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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