Is this a bug regarding the group creation?

[jstrategy]

Or am I doing something wrong… I’m having trouble creating a group.

See video:  http://somup.com/cFVnIGVu8T

Thanks,

Jim

 

[Laura]

Hello, can you share admin access so i can check it out?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jstrategy]

Yes, what name and email should I use?

[jstrategy]

I just tried it again, same results as last time. Can you give me name and email to use?

[Laura]

Hello, you can give me any user with admin rights and post the credentials here as a private reply

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jstrategy]

This reply has been set as private.

[Laura]

Hello, the username is invalid, let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jstrategy]

This reply has been set as private.

[Laura]

Hello, the issue doesnt seem related to buddypress or the theme, please contact your hosting support and ask them to temporarily disable Varnish.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jstrategy]

Ok, what is Varnish? Your company is managing my hosting account, so do I need to take this up with Garbriel and the Dev team?

[Laura]

Hello, yes please contact them, varnish is a server setting

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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