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Author
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June 27, 2017 at 10:47 #165343
ivanbel
ParticipantHi,
I’ve bought recently your template and I followed all the steps to install it thanks to your excellent video. But, when I added the geodirectory plugin, I’ve got a HTTP 500 error. I changed the name of this plugin directory to make the website work again properly. But I need this plugin. Can you help?
Thanks for helping;
Ivan
June 29, 2017 at 00:44 #165594Laura
ModeratorHello, maybe your hosting resources are over the limit and activating it causes the error, can you share ftp and website access?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 29, 2017 at 11:13 #165615ivanbel
ParticipantOK.
Website : http://dev.reseau-biloba.com/wp-admin
ID : Laurasolanes
PWD : NHZ4W1OsBJryPU1!$zsU%iC#You’ve got admin rights. The admin panel is in French (sorry)!
FTP :
Host :clusterftp.hosteur.com
ID : resea53
PWD : wt0e87xV3$Bk!June 30, 2017 at 05:12 #165741Laura
ModeratorHello, activated it without issues 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 3, 2017 at 11:38 #165959ivanbel
ParticipantOK thank you very much. I’ve settled the API Key, all seems good.
Can I ask you something else?
About Revolution slider: I asked my hosteur to settle all the system requirements to fit with this slider and they did it. But in the admin panel I still have alerts telling me it’s not ok for Memory limit, and the Max upload size.
Do I need to change things in my wordpress files?
Can you help me?July 3, 2017 at 19:39 #166049Laura
ModeratorHello, if its works correctly there shouldnt be any issue, but if you have issues with it try the following:
Edit your wp-config.php fileAdd this to the very bottom, right before the line that says, “Happy Blogging”:
define(‘WP_MEMORY_LIMIT’, ‘256M’);
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 4, 2017 at 23:26 #166314Laura
ModeratorHello, but does this create any issue with the plugin? Because it is not really necessary so you could ignore it. Also its more server related, if the config above didnt fix it then it needs to be done at the server files
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 6, 2017 at 15:45 #166509ivanbel
ParticipantWell, I’ve installed the demo template, and I see no pics in the slider…
July 6, 2017 at 19:22 #166554Laura
ModeratorHello, some sliders do not include stock images as they do not come with the theme, i tried to check your site but i see a wordpress setup screen
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 6, 2017 at 19:26 #166556ivanbel
ParticipantYes sorry. I’ve crushed it all to start from fresh.
Thank you Laura for your help. I’ll contact you again if I can’t settle it by myself.
All the best.
ivanJuly 7, 2017 at 00:01 #166595Laura
ModeratorHello, understood, please let me know if you need anything 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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