Issue with profile photo cropping

Home Forums Sweetdate – WordPress Bugs & Issues Issue with profile photo cropping

This topic has 6 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • April 3, 2017 at 03:03 #157424
     gfisch
    Participant

    Hello

    I have an issue with profile photo cropping.

    When I select a profile photo the crop area is way to big and below the image preview and does not correspond to the cropped area above. The cropped image appears bigger. See screen1.jpg

    I made this screenshot with the latest version of original SweetDate theme and not with my child version.

    I read other tickets and you say that this is a buddypress issue.

    I  made a test with rtMedia test site and the crop area looks as it probably should. See screen2.jpg
    I have the full suite of rtMedia installed.

    thanks

    Andreas

    April 3, 2017 at 23:22 #157529
     Laura
    Moderator
    Not marked as solution
    April 5, 2017 at 16:45 #157712
     Radu
    Moderator
    Not marked as solution
    April 5, 2017 at 18:11 #157723
     gfisch
    Participant
    Not marked as solution
    April 6, 2017 at 19:09 #157827
     Radu
    Moderator
    Not marked as solution
    April 7, 2017 at 20:33 #157937
     gfisch
    Participant
    Not marked as solution
    April 12, 2017 at 18:33 #158320
     Radu
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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