Issue with Visual Composer + Rev Slider

[kbug]

Hi, Just installed the theme, working through the demo content.

I noticed that I cannot edit pages with revolution slider (frontend editor). It shows the loading screen (/wp-admin/post.php?vc_action=vc_inline&post_id=816&post_type=page), and then redirects me to a blank loading page (/?vc_editable=true&vc_post_id=816).

Here’s the log I’m getting:
ReferenceError: revslider_showDoubleJqueryError is not defined(…)
vc.ShortcodesBuilder.buildFromContent @ shortcodes_builder.js?ver=4.6.2:84
vc.build @ build.js?ver=4.6.2:64
(anonymous function) @ vc_page_editable.js?ver=4.6.2:296
m.Callbacks.j @ jquery.js?ver=1.11.3:2
m.Callbacks.k.fireWith @ jquery.js?ver=1.11.3:2
m.extend.ready @ jquery.js?ver=1.11.3:2
J @ jquery.js?ver=1.11.3:2

[Laura]

Hello, can you share admin credentials so i can check it out? 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[kbug]

This reply has been set as private.

[Laura]

Hello, it does let me edit the page, please try to clean your browser cache with ctrl+f5 or try without cookies

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[kbug]

Did you try editing it with visual composer frontend editor? I tried it on 3 different machines, both on chrome and firefox I get the same lockup. On firefox I get this:

Failure at Presize of Slider:ReferenceError: jQuery is not defined load-scripts.php:15:15

[Laura]

Hello, ty with backend editor, is the most estable for visual composer

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[kbug]

backend editor works, but is it possible to make frontend editor work as well?

[Laura]

Hello, try deactivating some plugins, frontend editor could not work with some complex plugins activated

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[kbug]

I have disabled all the plugins except the required ones, and a few recommended ones by the theme. Same situation.

[Laura]

Hello, depending on the server that could require more resources, disable big plugins for example woocommerce, paid memberships pro, bbpres, and once you finish the page, reactivate them

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[kbug]

referring to the theme documentation, I have php 5.5 running, with 256M PHP memory limit. This is above the requirements, so I don’t think it’s a resources problem, especially when the browser complains about loading jquery twice for every rev slider page.

Just to make sure, I tried disabling all the plugins except Revolution slider, Visual composer and K elements. Did not change anything.

I hope you can find a solution to this. I can easily work on the website as is, but I’d like to have everything working as little things like these can cause unexpected problems in the future, as you probably understand. Thanks for the help so far!

[Laura]

Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Andrei]

Can you please update to Kleo 3.0.9, update all related plugins and let me know if this still happens ?

Looking forward.

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[npcdesarrollos]

hola yo estoy teniendo el mismo problema, pudieron encontrar alguna solucion? actualice ayer todos los plugins y el tema pero sigue creando un conflicto, solo funciona el sitio si desactivo revolution slider

[npcdesarrollos]

hi i am having the same problem, they could find some solution? Yesterday update all plugins and theme but still creates a conflict, the site only works if I disable revolution slider

[Andrei]

Our theme doesn’t have any issues using revolution slider so the conflict might come from another plugin.

I recommend you to deactivate all your plugins and re-activate them one by one until you find the one thats producing your issue.

Cheers

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