Issue with woocommerce stripe plugin on Kleo theme

[herbhedgerow]

I am using Kleo theme for my website with WooCommerce plugin and WooCommerce extensions. On this Saturday, I updated WordPress version to the latest version 4.2.1 and I also updated WooCommerce plugin and its extensions.

Since that day I am facing some issues in my website. On checkout page when I choose Stripe as payment option it does not open the form to enter credit card details, instead it shows me error – “Please make sure you have entered your credit card details correctly.” This is happening since I updated WooCommerce Stripe Payment Gateway plugin on Saturday.

This is working fine with TwentyTwelve theme. Can you please have a look into this issue ? Is there any update which needs to be done for the Kleo theme ?

[sharmstr]

I’m trying to reproduce this but cant. Please respond privately with the information in theme options > sys info

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[herbhedgerow]

This reply has been set as private.

[Andrei]

Just under the reply box you have a check “Set as private reply”.
Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[sharmstr]

You already responded privately when you asked how to respond privately. lol

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[bkozlowski]

I experienced the same issue. I fixed it by checking and verifying all my stripe and WooCommerce settings.

[Andrei]

Also make sure you’re using the latest version of the Kleo theme ( 2.4.3 )
Cheers.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[herbhedgerow]

This reply has been set as private.

[Andrei]

You currently have the 2.3.1 version of the theme so please update the Kleo theme to the latest version (2.4.3), and also be sure you have the latest version of WooCommerce. Everything should work just fine after that.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

Posts