This topic has 11 replies, 3 voices, and was last updated 5 years by Radu.

  • Author
  • #215936
     arbolife
    Participant

    Hi,

    This issue probably happened with a theme update because all was working fine for all of 2018. I have menu items that contain anchor links like https://www.arbolife.com/en/about-us/#who-we-are

    Now when every page of the site loads, I get an Uncaught Error in the console and most javascript functions on the site is screwed up. For now I’ve removed the menu items in French and all works fine again. I left them on the English site so we can debug this issue.

    Thanks for helping out with this, it’s pretty urgent.

    Cheers,

    Marc

    #215956
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #215986
     Radu
    Moderator

    Hi,

    Please update the theme to latest version it should be ok, also if the issue persists, make sure to not have any link in the manu linking this http://# if yes delete http:// and leave only #

    Cheers
    R

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    #215991
     arbolife
    Participant

    Hi Radu,

    The theme is already in the latest version.
    My menu item doesn’t contain http, it only has /en/about-us/#who-we-are

    Cheers,
    Marc

    #216000
     Radu
    Moderator

    Hi, sorry for that
    We will do another theme update concerning this issue late tonight, please update it and let me know

    Cheers
    R

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    #216023
     arbolife
    Participant

    Hi Radu,
    Any news about that update? I haven’t seen it.

    Cheers,
    Marc

    #216036
     Radu
    Moderator

    It wasn’t published yet… today..

    Cheers
    R

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    #216068
     arbolife
    Participant

    Hi Radu,

    I updated the theme to the latest version and the problem persists.
    Please see the screenshot attached.

    Cheers,
    Marc

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    #216099
     Radu
    Moderator

    Hi,

    Odd, please replace this file content : wp-content/themes/kleo/assets/js/app.min.js
    with the content of this one : https://pastebin.com/raw/39v2TJee

    It should work

    Let me know
    Cheeers
    R

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    #216100
     Radu
    Moderator

    Anyway i see that on fr version the error not happens

    That may be a cache issue, empty purge all

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    #216133
     arbolife
    Participant

    Hi Radu,

    Thanks, the new code solves the issue now. Will it be included in the next release?

    P.S: Yes it’s normal the French site didn’t have the issue, because I removed the items in the menu that had # as it was breaking most of the Javascript on the site. I will now put them back.

    Cheers,
    Marc

    #216167
     Radu
    Moderator

    Hi,
    Yes
    Cheers
    R

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