This topic has 20 replies, 2 voices, and was last updated 8 years by mchausse.

  • Author
  • #97175
     mchausse
    Participant

    Hello I have problems updating Kleo automatically as I have to do it manually, more over, I cannot update K-ELEMENTS, VISUAL COMPOSER and other Kleo plugins, apparently, it is a problem of Url,

    Is it because I changed URL?

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    #97212
     sharmstr
    Moderator

    Need a link and admin credentials to see what’s going on.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #97215
     mchausse
    Participant
    This reply has been set as private.
    #97219
     sharmstr
    Moderator

    Looks like your install is missing the following files

    wp-content/themes/kleo-9/lib/inc/k-elements.zip
    wp-content/themes/kleo-9/lib/inc/js_composer.zip

    It could be that you changed the directory to kleo-9. Go to kleo-9/lib/inc and see if those files are there. If so, then try changing the directory name to /kleo. If they are not there, copy them there.

    Regarding creating a forum or group from the profile. That’s correct. You cant. Buddypress has never allowed you to do that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #97224
     mchausse
    Participant
    This reply has been set as private.
    #97236
     sharmstr
    Moderator

    The ftp server is wrong.

    Did you look for those files as I asked? Did you try renaming kleo-9 to kleo?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #97253
     mchausse
    Participant
    This reply has been set as private.
    #97263
     mchausse
    Participant
    This reply has been set as private.
    #97265
     mchausse
    Participant

    And how can I copy the files if I dont have them?

    #97275
     sharmstr
    Moderator

    Log into envato and download them from your account > downloads link.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #97278
     mchausse
    Participant

    like i said it is what i did but as I showed you on the image below the kleo file redownloaded from envato is wrong, there is nothing I can do. and the page is blank

    #97280
     mchausse
    Participant
    This reply has been set as private.
    #97282
     sharmstr
    Moderator

    You dont need to upload all the files. Just the zip files in /lib/inc.

    The blank page was solved by going to Appearance > Themes and selecting Kleo instead of Kleo 9

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #97284
     mchausse
    Participant
    This reply has been set as private.
    #97293
     mchausse
    Participant

    I want to download the all file as theme update do not work, rev slider as well.

    #97295
     mchausse
    Participant
    This reply has been set as private.
    #97296
     mchausse
    Participant

    Could you please try try to install you version of kleo or send me a new on that works. thank you

    #97297
     mchausse
    Participant

    Could you please try to install your version of kleo or send me a new one that works. thank you

    #97300
     sharmstr
    Moderator

    You dont need to upload everything. You already have Kleo 3.1.3 installed. All that is missing is the zip files in /lib/inc. I’ve added them.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #99519
     mchausse
    Participant

    Could you please send me Kleo file as I had to delete the theme. And there is an error on the one I have in envato. Like I said earlier on I cannot upload oleo file in wordpress or in my ftp file.
    Thank you for your help

    #99525
     mchausse
    Participant

    Well I managed to load the file but I still issues with side bars http://www.bloomnature.com

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