k-elements CSS problem when not logged in

[Duop]

hey, when user is not logged in, K-element “members masonry” is not loading any css, exept combined.css and dynamic.css, which I believe is generated somewhere else. It should load buddypress.css but it doesnt. Everything works when logged in. Check images how does it look in both versions. Thanks

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[Laura]

Hello, that could be related to cache, try to clean cache or disable your current cache plugin
Let me know 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Duop]

tried that, but problem is on all devices I’ve checked.

[Duop]

I’ve tried to add CSS file manually in to the header, but still, this masonry element doesnt accept it when logged out. Also this problem occurs only in one page, same element on other pages works well. So I gues I did something wrong, any ideas? Thank you

[Duop]

Just found why problem occurs. So, if other element “Content by user type” is set to “guest”, css is not loaded. “Members masonry” and “Content by User” is on the same page BUT they are not connected by any way, they are on the separate ends of the page. any thoughts? thanks

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

there it’s a problem with the buddypress.css file, the file instead of loading returns 404 because the route is not generated correctly from what I see in the browser console

The generated link it’s the next:
[404] http://www.duop.dk/network/www.duop.dk/wp-content/themes/kleo/buddypress/css/buddypress.css

This is how it should be ok:
[ OK ] http://.duop.dk/wp-content/themes/kleo/buddypress/css/buddypress.css

You have the theme and all plugins updated?
If you de-activate the child theme will work ok?

If still not works show me your entire page shortcode please.

Cheers
R.

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What support service includes ? What not ?

[Duop]

This reply has been set as private.

[Radu]

Hi again,

Unable to figure out what’s going on,

Can you please provide wp admin and ftp login details in a private reply ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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