K-Elements fatal error

[xpompol]

After updating I’m getting this error, which prevents me from using the admin panel:

Fatal Error: Call to undefined function kleo_get_category_list_key_array() in /home/tocajazz/domains/tocajazz.com/public_html/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 2144

I’ve seen and read other reports similar to this, but none of them helped me. This is what I’m using:

WordPress 4.0
K-Elements 2.1.1
WP Bakery Visual Composer 4.3.4 (the one that came with the theme)

All the other plugins came with the theme, all of them updated.

Any ideas?

[sharmstr]

Did you also upgrade to kleo 2.1.1? You didnt say. If not,

Manual update by FTP.
– Connect to your server.
– Go to wp-content/themes/ and copy “kleo” folder to your computer so you have a backup of your old files.
– Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting “kleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside “kleo” folder to your server in wp-content/themes/kleo

Last step is to go in WP Admin – Theme options and save the options since some dynamic elements might have been added and to make sure you get the latest styling.

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This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[xpompol]

That did the trick. Thank you very much. 😀

[m3dst3]

i have some problem i try to do that, and didnt work, please help me

Fatal error: Call to undefined function kleo_get_category_list_key_array() in /home/m3dst3/public_html/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 2144

[Abe]

@m3dst3 please follow @sharmstr advice and update Theme to v2.1.1
https://archived.seventhqueen.com/forums/topic/k-elements-fatal-error/#post-34735

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[CHonaker]

How do I know what version I have installed? I went back to themeforest and downloaded the latest version, tried to install and get message that states files already exists, theme install fail. Yet I still get fatal error when updating K-Elements

[CHonaker]

Reading is a skill, I just noticed you said extract files and then copy and replace in file manager

[Abe]

@CHonaker glad it works now 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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