This topic has 3 replies, 3 voices, and was last updated 9 years by Andrei.

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  • #73111
     redokodesign
    Participant

    Hi,

    Loving the theme, but when I show rtmedia images on the front page and click on them I get a 404 error.

    I’ve tried the re-saving of permalinks, and the script suggested by Seventh Queen on previous tickets doesn’t work. We’re launching on Monday so we need help!

    http://www.redoko.uk/

    thanks,

    Tom

    http://www.redoko.uk/

    #73358
     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #74536
     redokodesign
    Participant

    Hi, I haven’t heard back from you guys. Can someone let me know what’s happening?

    thanks,

    T

    #75264
     Andrei
    Moderator

    Hi,

    I recommend you to disable your plugins one by one until you find what’s causing the issue, I’m pretty sure isn’t something related to the theme.

    Please do this and if the problem still persists please provide me credentials to your admin area so I can give a look into it.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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